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Augsburg University’s Lindell Library Archives
Interviewee: Dr. Erika Savone
Interviewer: Gray Heiderscheit
Date: March 28, 2023
Location: Augsburg University
The Impact of COVID-19 on Augsburg’s Concert Band and Music Department: An Oral
History
GH: Hello I’m Gray Heiderscheit and toda... Show more
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Augsburg University’s Lindell Library Archives
Interviewee: Dr. Erika Savone
Interviewer: Gray Heiderscheit
Date: March 28, 2023
Location: Augsburg University
The Impact of COVID-19 on Augsburg’s Concert Band and Music Department: An Oral
History
GH: Hello I’m Gray Heiderscheit and today I am here on March 28, 2023 with Dr. Erika Savnoe
to engage in an oral history about the impact of COVID-19 on Augsburg University and more
specifically the impact on the Music Department and the Concert Band. With that, let's jump
right into it.
GH: So to start off, what challenges did you face rebuilding the ensemble after the pandemic?
ES: This is still- it’s still a work in progress. This is the end of the academic year 2023, so this
year started to feel almost back to normal—this year. Last year, which was 2021-2022–that was
our first year being sort of back on campus really, I’ll talk about 2021-2022 first. Some of the
challenges that we faced was a difficult recruiting year the year before. So part of what we do in
the music department is we listen to students play auditions, and then we are able to offer them
scholarships— all of that had to happen on zoom. There were actually some advantages but there
were also some disadvantages. We didn’t have as many students coming on campus to visit at
Augsburg, so I couldn’t hold my annual honor band which is a big project where I bring one
hundred band students on campus, and that was basically one hundred students that I didn't have
contact with— potential future Auggies. There were many things like that so far as—so yes, we
had some difficulty with numbers especially in 2021-2022. Some of the other challenges were
we needed to wear masks almost the entire year as wind players. I work with woodwind, brass
and percussionists in my ensemble, so that means the woodwinds and brass in particular were
having to put bellcovers on the ends of their instruments. There is scientific studies done that
aerosol droplets are carried through wind instruments and there’s a certain amount of that that’s
released into the environment. Bellcovers help with that but it also does hinder our playing,
breathing, and how we operate a little bit as well. Those were some of the challenges building
the ensemble back up. I think I felt this most in 2021/2022, when we were finally back when we
had to wear bell covers, we had to wear masks—I felt like I couldn’t be as expressive as a
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conductor as I would like because the lower half of my face and my smile was covered up, and
those are tools that I use a lot in sort of my non-verbal communication to the ensemble, but it felt
great because we were able to play music again. What I really noticed about that year is instead
of having one freshman class, I had two freshman classes—is what it felt like to me. My juniors
that year were the class that as freshmen, their last concert was cut short because they were
freshman in 2020–I really had a few seniors, a few juniors. I had some students that transferred
to other schools as well. What building the ensemble back up meant that year was having two
thirds of the ensemble not understand what it meant to be in a college band. It felt like I was
training on a level that I hadn’t experienced before, I just had less upperclassmen and I had a lot
more really new students who haven't experienced a band rehearsal in reality with me. That’s
what it really felt like, like I was training two freshman classes. Sorry that was a very long
answer.
GH: So as you talked about there weren’t many people coming in the band, so how did those
numbers of people who were auditioning and trying to get scholarships— how were those
different from pre pandemic to during the pandemic?. How did those numbers differ and how did
you see the impact of those?
ES: Yeah, that’s a great question. I think it’s hard to say, we had a big— I feel like the freshman
classes have been really big. Where I think the numbers really differ were actually in retention
from students, so that was um a little bit problematic. Some students came for a semester and
with all the masking and restrictions decided it wasn’t for them or it wasn’t just a good fit—that
definitely happened a lot with the freshman class of fall 2020/2021. What I can say is that
particular class while we had a good a lot of freshman come in that year, a lot of those students
left because the online learning environment wasn’t for them—so that really took out I would say
actually more of the middle of the ensemble, if that kind of makes sense. A lot of the upper
classmates' retention waivered like, “I’ll take a year and have a gap year and just sorta wait this
out”. There were also students who you know just didn’t feel comfortable coming back and
playing in person yet in fall 2021, and at that point it was really difficult to make
accommodations— we just had to kind of go all in at that point. I do think there were a couple of
people that were a little more hesitant to come back to the in-person environment after being
online for a year. There were a lot of feelings and things that sort of contributed, so I don’t know
if I can say the group was absolutely smaller or bigger, but it’s been about the same. The ratio of
young students to older students I think has been a little bit different the last couple years
GH: So kinda backtracking a bit—Thinking back to the early moments of COVID, how did
Augsburg first react and what practices and rules were put in place right away for people to stay
safe?
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ES: That would have been March 2020, Augsburg moved everything online. It wasn’t without
thought—that’s not what I’m saying— they just did it. There were a lot of schools around the
country, and I remember as more and more big universities started canceling class and saying,
“well our spring break is gonna be two weeks, now our spring breaks gonna be three weeks,
okay now we’re online until the end of year”— so I feel like how Augsburg handled it initially
was appropriate although it’s hard to say in hindsight what the best decision would be. Augsburg
made a decision that we were online through the last five weeks—and actually the other thing
that they did is they gave the faculty—it was actually two week spring break for students and the
second week of the break was for faculty to have a week to transition their classes very last
minute online. So that was the immediate response. Moving into that fall I remember being very
anxious about what was going to be happening and felt uncertain. I think everyone was
struggling to figure out what’s gonna be the best situation. Eventually when they figured out this
hybrid course delivery that we gave for the main year of the pandemic, I think we all just had to
adjust. From there I had to do a lot of imagining and troubleshooting of what band would be in
that situation—so did I answer your question okay?
GH: Yes.
ES: Ok.
GH: So you talked about the kind of troubleshooting you had to do, What did the band look like
right when all those restrictions went in place?
ES: I actually— it was such a weird time. We had just finished a big concert— our big concert of
the semester. I felt great that we had been able to get that concert in before everything shut down,
it was literally like the week before spring break so we just barely got it in. People were just
beginning to talk about what the repercussions of this thing were going to be, and then it really
snowballed. I felt like, “what am I gonna do for the band”, because the whole thing about band
—I was teaching band, I was teaching an introduction to music class that wasn’t about making
music but it was about learning about music and listening to music. That class was much easier
to move online. Then I was teaching a music theory class as well and that class, with a little bit
of technology, I was able to move that class online without too much. Band was absolutely the
hardest one, no question. So it was challenging. The idea I had— and I will say I’ll give myself a
little credit, I feel like I knocked it out of the park for what I had to deal with. What we did is we
performed a piece on zoom and that piece is John Cage’s 4 minutes and 33 seconds. I know that
there’s still an archive of that in our Music Department YouTube—have you seen that at all?
GH: no I don’t think I have
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ES: On the music department YouTube, there’s a video of it and basically I had the band attend a
zoom meeting where we talked about this piece, John Cage’s 4 minutes and 33 seconds. For
anybody who doesn’t know what that piece is about it’s basically organized silence. The music
that we hear is sort of the sounds that we hear in the background, like somebody coughs, there’s
a horn that goes off on the street in the background, somebody shuffles their feet, and this is
often done in a concert hall but doesn’t need to be. It’s a really famous and sort of controversial
and thought provoking piece of art, that really questions what is the nature of music— that’s
kinda the point of the piece right?. John Cage is one of those important composers that’s really
pushed some boundaries, so I thought of all the pieces that I can do this is the one. I thought that
was actually a really good solution, so we talked about the piece. I had a four week plan and I
just checked in with everyone—week two we talked about the piece and we planned it out, and
week three we performed it. There were a lot of things that we started talking about, like how are
we going to do this thing?. The students really came up with some great questions and some
ideas like, “how do we actually perform over zoom?” and it was really interesting. Someone
asked “well should we tune? Should we have our instruments?”. Everybody found some kind of
instrument and they had it in the shot with them. They had to each pick where they were gonna
be located, how they were going be framed in their little zoom square, and what the video shot of
them was gonna be. They had to think about how to present themselves— somebody brought up
like “should we tune?”and we decided we should tune because thats how we usually start
concerts. I think we decided that I should take a bow at the end, so at the end I get up from my
chair and I bow. We figured out how to time it, I as the conductor was timing it on my end and
putting notes in the chat like “first movements done”—and so then what does that mean when a
movement of the piece is done? I can’t remember if everybody muted for a minute so people
could stretch and stand up, there was something like that. Then we started the second movement
and then everybody turned their mics on and there were a couple people who had—like my
percussionist,she was outside and all the sudden a snow storm started happening in her window,
and Pearl I think her dog walked through the shot. Another student who was down in Texas at
the time—it was sunny and gorgeous and all the sudden the microphone picked up the birds that
were in the background of her square. It was exactly what we all needed at that moment because
I think we needed— here we all were separated and so this was a chance for us to build some
community, to be together and find solace in that. Also just to have this doable and cool art
project that is relevant to our lives as musicians, so I think I knocked it out of the park. Then the
summer happens and I’m like, “well I did the one cool thing, what am I gonna do next year?”. So
then I had to come up with like a whole new set of plans for that following year. Would you like
me to briefly talk about that?
GH: Yeah, yeah
ES: The following fall, we were in a hybrid modality which meant every class had to have an
online option. What I did in both semesters is I had an in-person component that met once a
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week, that students could opt into. So we played a couple of pieces, it was called Flexible
Ensemble. It wasn’t for full instrumentation of a concert band it was for— if you have six people
who play different things you can kinda make it work. I probably had that in the fall semester
twenty students that wanted to do the in person thing, so we played these flexible ensemble
pieces. We met outside of the band room, there’s an exterior door that leads to this sort of garden
and patch of grass that I basically demanded that we be able to rehearse out there. So we
rehearsed outside where it was safe, and we knew that was the safest situation—was to play
outside. We ended up moving to the chapel when it got too cold, and we recorded our work for
the semester. Each semester I had an in- person component that met once a week. For the virtual
component, I had an option where students could do a listening project and then write a paper
about it, I also had sort of a compare and contrast assignment, probably another listening
assignment. I had an assignment where if students wanted to write program notes for a particular
set of pieces they could do that. I had a project that was interesting where a group of seven of us
basically wrote a piece of music together online, we met once a week and— it was a really kinda
messy process but we ended up composing this piece, conceiving of it and writing a short two or
three minutes. Each person then recorded their part on their instrument at home to a click track
and then I edited those together into an actual recording of us all being separate but together, and
so that was sort of the culmination of that project. That particular year was like nothing I had
ever done before with the band, but it was very project based—it was the only way I could wrap
my head around trying to have some option where you could be in person and play and then also
if you weren’t comfortable with that to get some sort of learning— there’s probably like three
other project that I didn’t even list, but it was all along those lines
GH: Kind of shifting gears a little bit, I know that like the Music Department relies on a lot of
donorship. How did that change during the pandemic? Was there a lot more donorship or was
there less, if you can answer this?
ES: David Meyers was our chair at that time, and he was really good at reaching out to donors
and creating those connections and raising money for the Music Department. It’s hard for me to
remember actual numbers, but I do know that for two years we did this—because we would have
done this in spring 2020 and 2021, instead of having a recital in person we had some video clips
of some of our students— I think we had to cobble it together a little more the first year. Every
year we do a donor recital, so the first year there was a zoom meeting and we found video
footage of at least three scholarship winners that we felt that we could share. We also had some
of our alumni and donors talk, so we came up with a thirty minute presentation the first year, that
was an alteration of talking about what we did and thanking the donors for what they’ve done,
and then showing some of the students' work that we could show at that time. The second year
when we knew that we were gonna be online and we had more time to prepare for it then, we did
a forty five minute program—and I actually did quite a bit of video taping because we were back
on campus at that point—how did that work it’s a little hard to remember—but we videotaped all
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the scholarship auditions, and then from that we were able to pull and put together a video recital
of all of that work, and edit it together and we showed that over a zoom meeting and sort of
again alternated between talking to alumni and donors. As far as raising money, I’m a little out of
that loop so I’m not sure I can comment on that specifically. But we did try to do what we could
to acknowledge and thank our donor base during that time
GH: You talked about your experience as a conductor, How did your experience being a
professor differ from being a conductor? Like in the classroom vs the ensemble?
ES: There’s different kinds of classes I do—I feel like I wear different hats, they're definitely
related hats. It’s not like I’m a teacher in this class and a conductor in the other class, so it
doesn’t quite work that way—but there are definitely some differences. The thing I noticed the
most about the concert band was I felt very hindered by having to wear a mask when I
conducted. I completely believed that I should be wearing a mask and that everybody should be
taking care of each other, it really wasn’t a question of wearing one—it was more a frustration of
not being able to be as expressive as I needed to be. Part of the job of being a conductor is to
communicate non-verbally with the ensemble. Typically I do that a lot with my body language,
with very specific timed gestures with my hands, but the most expressive part that is easiest to
manipulate in a second is your face.Ways that I typically use my face are if somebody comes in
for a solo does a great job, I like to give them a smile like “that sounds great!”. I’m not saying it,
but I’m saying it with my face. Conversely if somebody misses an entrance or plays a wrong
note I give them the stink eye, that’s part of the process—something is wrong, figure it out. I still
did it but I also felt like I had to dial it up to one hundred to get anything across, I felt really
hindered by that in that class in particular. The other class that I felt hindered by the mask is
definitely the conducting class that I taught, which is for the same reason. Everybody’s face was
covered up and it was hard to model those things and to also see what was happening. Eye
contact is so important when you're in front of fifty people, to be able to look at somebody
specifically or look up at everybody generally—so everybody knows she’s going to do
something important, I need to clue them in on that. Those two classes were really challenging
because of the mask use and I sort of mentioned some of the other things about bell covers and
that kind of stuff—we got through with that stuff fine, it was just great to be making music in
person again. That academic year, 2021, it just didn’t feel like the live music classes— they just
felt so different and then coming back the following year started to feel correct again.
GH: What would you say your biggest struggle was as a professor during the pandemic so far?
ES: Biggest challenge? I definitely think some classes translate better to online learning than
others. Live music classes, I’m pretty convinced, just do not work. I feel like I made them work
as well as possible and I was just unsatisfied. So I think the biggest challenge for me was the
summer before the academic year 2021, trying to figure out what am I even gonna do?—For the
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concert band and conducting, “what am I even gonna do?” Everybody was figuring it out. There
were a lot of online workshops that summer about “let’s share ideas! what are you doing?, how
are you dealing with conducting?”. There were a lot of people who teach similar classes to
me—and everybody was figuring out how we’re gonna handle it. The other thing that was tough
about— sorry I’m gonna back up— the other thing that was really tough about wind and choir
rehearsals in particular was that we really had to rehearse only for 30 min at a time, which is a
huge hindrance because usually our rehearsals go one and a half to two hours minimum. We had
to take what we called “air out” breaks which is a big disruption to what we were doing. We had
to really plan around everybody leaving the room for 10 minutes and letting the aerosols disperse
so—I got off track, what was this question?
GH: What was your biggest challenge?
ES: I think the biggest challenge was figuring out how to make band revenant online, and I sort
of did the best I could and concluded that it sucks. So I'm happy to not be doing that anymore.
GH: One thing that I would really like to learn about is, what was the sense of community like in
the ensemble during covid? I was in some ensembles, and for me the community was not good,
so what was it like here at augsburg?
ES: Community is a big one, I would say this true of the music department in general. In 2021,
that was a huge challenge and I would say that it was department wide and not necessarily just
the ensembles. The ensembles are where we get together, so that was really tough. I think it was
the toughest for the freshman class coming in, everybody else sort of knew each other in band
and I think that’s a big part of why people come back to ensemble— they like meeting with that
group of people, they like making music too but there’s a social aspect to it that you can’t
dismiss, right?. People like to come and see this group of people and work with them. In
retrospect I probably didn’t do enough to try to build that community, but I just didn’t have a lot
of good solutions. I think there were a few times in the music department that we tried to meet,
especially the freshman theory class. We tried to meet in person very occasionally for some
particular activities that made sense. I know that Rafael did some specific things with the
Augsem section, there was something there, it was really challenging. I think in retrospect I
didn’t do enough but I also was just trying to hold it together and make class happen. I will say
one thing that I did do is we managed to at the end of the school year in April during finals week,
I did have an in-person gathering for all of my classes. I bought a bunch of snacks, I set up tables
outside the band room and I said “please come have a snack, let’s say hi to each other”. I might
have done that one or two other times like during the school year. I would never want to force
anyone to come into a situation where they were feeling unsafe, so I tried to create a couple of
times where we had safe situations where we could just socialize. But beyond that it was really
challenging and I think that freshman class really bore the brunt of that unfortunately.
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GH: Another thing I also wanted to know about was when you went back to concerts in the
fall—firstly when did you go back to concerts?, secondly what protocols were in place since it
was hard with brass and wind instruments to utilize that?
ES: One of the things the university did was,—this would have been fall 2021, one thing the
university did was they had a mask mandate in place.I can’t remember if it was a statewide
mandate—there were so many rules at different levels—but Augsburg had a mask mandate in
place, so that made my job actually really easy. That meant we had to have a playing mask that
had some sort of opening or slit or way that you can interact with your mouth piece
appropriately, and you have to have that mask as well as your sort of regular mask on. That part
was actually pretty easy, I was able to tell the students “you gotta take one of your masks and
you gotta cut a hole in it and you gotta figure it out, and they were like okay”.We then bought a
bunch of bell covers, so all the wind players had bell covers we also were able to—we were a
little smaller but one of the benefits of being smaller was we could have spacing that was three
feet apart. They actually had recommendations the previous year that people should be seated six
feet apart so that they wouldn’t share as much air with other people. We also had the air purifiers
running, we took air out breaks, we had a 30 min rehearsal period where we had to take a ten
minute break. Somehow I worked this all out so we could take one break in the middle of class,
somehow that all worked out. One of the things I did was because I had an exterior door, I would
open the door— we’d open the doors to the hallways and then we’d have this big breeze that
would just circulate air in from the outside. The university really tried to up the amount of air
circulation in all of the buildings so that was another thing that was good. I bought hand sanitizer
just for the percussion section, so they could have it back there since they were sharing
equipment, so that was for rehearsals. For concerts we did pretty much all the same things, we
sat farther apart, the audience had a mask requirement—I think it was if you want to come to the
concert you gotta be masked up. So we did that, we sat a little more distanced and we just wore
masks—I mean that’s what it was and bell covers, so it wasn’t really that much different we just
had to worry about the stuff coming out the end of our horns.
GH: Since the pandemic, classes changed a lot and they were shifting online and everything. Are
there any of these changes that you have kept today in your coursework or that you utilize?
ES: Before the pandemic—I’m pretty intense in rehearsal. You're smiling because you’ve been
in rehearsals with intense conductors, you know what I’m talking about. I can rehearse for like
two to three hours without a break, I don’t need a break I just go. But not everybody is like me,
people need breaks. So I think the thing that I noticed that I kept from the pandemic is— even
though I was super irritated that I had to take this ten minute air out break, what I found was all
the students would go into the hall and they would all talk to each other and they knew each
other better than in pretty much any previous year, and it’s because we had this ten minutes break
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where everybody had to go out in the hallway and chill. And the social aspect and community
building part of that was really great.I had to go out there too and I could check in with different
groups and some folks would go outside for a little while—they’d line the hallways, some of
them would check their phones.They all knew each other a lot better because they had this ten
minute break where they just couldn’t be in the room. So I kept the break so now in the middle
of my ninety minute rehearsal I usually have a five minute break where people can stand and
stretch and they can visit with somebody, or they can leave the room, or they can check their
phone. I’m a little sad, I could use that 5 minutes of rehearsal— but I do know that they really
appreciate having just that little bit of time to say something to somebody across the room. At the
beginning of the year I tried to especially encourage my upperclassman to meet all the
freshmans, so I could count on that time to do that as well. I have found that it has been a
community builder for me to put a break in the middle of the rehearsal period, even though I hate
losing those five minutes deep down inside.
GH: Now kind of shifting gears, what I would really like to talk about is your composing and
that part of your career, and how that was impacted through the pandemic.
ES: I had a bunch of premiers—I’ll talk about a few things. I had a bunch of premieres that were
supposed to happen in May 2020, so that all got delayed indefinitely. I had at least three pieces,
that were supposed to have premiers in May 2020, they all got delayed— they have all happened
at this point. I was super bummed that those pieces weren’t gonna get played, but who was
gonna hear them—so that was a little bit of a bummer. I will also say I had some challenges
with—I have this sort of theory about how much creative energy I have as a person—so I don’t
know if you can relate to this but I feel like I’ve got a few hours a day of like really great
thinking, high level thought creative energy that I need to compose music. I’m getting better at
expanding that but all of that energy was used up trying to figure out how to hold an online band.
It was really challenging and so I suppose the benefit to a lot of ensembles not meeting in the
classroom in normal mode was I did have to ask for some extensions. One group I had said “you
can push that deadline back we’re not meeting this year”—which was great because I can't even
figure out how to teach my class, so all of my thinking had to go into how to teach a class in a
whole different way, in a way that you can’t even imagine ever having to do—that took all my
mental energy. I had two pieces I had to delay and ask extensions on, it ended up being fine and
everybody understood—but I also felt sort of frustrated with not being able to have the creative
energy that I felt like I should, but I sort of realized later that I was putting it in other places. The
other thing that I did do, which for me takes less creative energy, is I did arrangements of a
couple of pieces that I’d already composed and I made them available for what’s called flexible
or adaptable instrumentation. I had a couple of pieces that I sort of put out into the world—a lot
of composers were doing this, taking something they’d already composed and making it
available for a selection of random instruments—it’s basically what I call file prep. Sort of
rearranging and prepping all the PDF files and then you put it on your website. The work I did
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was more like rearranging for pandemic purposes, and so some of those pieces still get played
although not as much. People have gone back to programming more of my full band stuff at this
point. But they're still out there and they still get used occasionally.
GH: Going off that, how did your commission side get impacted by covid? Did you get more,
less?
ES: It seemed to be about the same, I don’t think that necessarily was too affected by the
pandemic. Everybody was planning for when they could get started again and because the
commission cycle usually takes one to two years anyway, I think everybody was excited like,
“let’s do this, we’re gonna look forward to when we can get back to it”. I think it was about the
same amount of work that I was being offered at the time, and I think that has recently increased
but I don’t think it has to do necessarily with— maybe it does, I don’t know. It’s increased
recently but I also think part of that is my music is out there more, so that’s gonna continue to
grow. So I felt like it was about the same, I don’t know if that was necessarily impacted.
GH: Thinking back to the pre-pandemic world, and as we slowly enter the post-pandemic
world— when you think of Augsburg as a whole do you feel a change in the University among
students or just a different feeling overall?
ES: Yes, I have. I was just thinking about this yesterday not thinking you were gonna ask me
about this specifically. At least here in the music building, I remember coming in around 9:30 on
a Monday, and usually pre pandemic it seems like a time of day that this building would be
hopping. People would be having class, I’d hear stuff happening in the practice rooms, people
would be giving lessons and at least in this building—because I don’t think I can speak for the
campus as a whole, I sort of live here if that makes sense. It feels like people aren’t quite coming
back to being in person in as many things as they used to, and so there are a lot of times where
the building feels kinda empty to me and I can’t really put my finger on why exactly. I know
there were some classes last year that were still sort of hybrid or online, or there are more
professors who are recording their lectures or are cool if people need to zoom in, and still doing
the hybrid thing option for if you're sick. I don’t know if you’ve found that it feels a little
different, I would also say I’m less likely to leave this building than I used to be. I don’t eat
lunch at the commons as much anymore because it was closed for a while, I don’t go to the
bagel place anymore because it was just shut down— so I sort of had a year of not buying bagels
so now I don’t buy bagels which is kinda a bummer. So that’s how it feels different to me, I’m
not sure about the rest of the campus but it feels slower and quieter to me. Do you feel that, what
do you think?
GH: Yeah I agree. The building here just feels really dead a lot of the time.
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ES: It feels different. Class passing time feels different, there’s less hubbub as people are going
back and forth to classes. I remember it was chaos around here for ten minutes every hour and
half or whatever it is. I sort of miss that. I guess the benefit is there’s a lot of times where you
don’t need to be on campus. If you’ve got just one or two students in an office hour you can
zoom in so then you don’t need to come in to do that necessarily. There’s a lot more acceptance
of being able to occasionally move your class online if you need to, or record a lecture because
your gone that day— that’s something I never would have thought of before the pandemic and
now if I know I’m gonna be absent due to a personal appearance or some other thing I have
going on, I record my presentation. I just toss it up there and say, “this is class for this one day
and then I’ll see you the next class period”. I think there’s a lot more of that happening so I think
that affects some stuff. I don’t know exactly what the numbers are, but it does feel different.
GH: Having gone through this whole struggle of the pandemic, are there any parts that you find
are rewarding in any way?
ES: I have some fuzzy feelings about that John Cage piece that we did. I think it hit the right note
of some social bonding and comeseration, but also learning something about a piece that those
students probably didn’t know—I have some fuzzy feelings about that. There are definitely some
warm and fuzzy feelings about coming back in the fall of 2021, despite all the challenges that I
mentioned before about masks, bell covers, and rehearsing 30 minutes at a time. I remember
feeling like, it is what it is, so being appreciative—I had some feelings about that. What was the
question again? I feel like I’m tangenting.
GH: Was it rewarding in any way?
ES: Rewarding, yeah. It was rewarding despite all the energy it took to troubleshoot. I did get
some satisfaction out of that process if that kind of makes sense. It also made me appreciate the
job that I do and the interaction I have with students more. I think that’s maybe what I took away
from it.
GH: My final question is where do you see your work going from here? For your classes and
ensembles, do you have any goals for the future coming out of this pandemic and finally being
able to do everything again?
ES: I feel like, lesson learned. I really appreciate my job and I think it was an eye opener for
everybody. We need live music, we need live theater, we need live performing arts, right? We
can’t take that for granted, we need that as a society—that’s just what it is. And I think, just
continue to grow and build the community in the Augsburg Music Department and the Concert
Band, and I’m going to keep writing. Just actually knowing that challenges can be overcome—so
12
there is something about coming out stronger on the other side, there’s something about that too.
Hopefully that answered your question.
GH: Yeah, Thank you so much for meeting with me!
ES: Yeah, you're so welcome!
GH: And again, that was Dr. Erika Savnoe in discussing the impact of COVID-19 on Augsburg
University’s Music Department and Concert Band.
Show less
Autumn Graleske 0:02
Today I'm interviewing Kathryn Knippenberg, the women's lacrosse coach at Augsburg
University for the Augsburg COVID-19 Oral History Project. It is March 30. And we are in
coach Knippenberg’s office. I am Autumn Graleske, the project interviewer. So, just getting into
s... Show more
Autumn Graleske 0:02
Today I'm interviewing Kathryn Knippenberg, the women's lacrosse coach at Augsburg
University for the Augsburg COVID-19 Oral History Project. It is March 30. And we are in
coach Knippenberg’s office. I am Autumn Graleske, the project interviewer. So, just getting into
some background information, like where are you from?
Kathryn Knippenberg 0:25
Yeah. So I'm from Golden Valley, Minnesota. I went to Hopkins High School, and I have lived in
the cities pretty much my whole entire life.
Autumn Graleske 0:37
All right, and who are you raised by?
Kathryn Knippenberg 0:42
Oh, yeah. So I grew up in a household with both my parents. So my mom and my dad and then I
have a little brother, who's 18 months younger than I am. And like, had a pretty traditional
upbringing. So like, went to public high school, I went to Hopkins High School, and then played
sports pretty much throughout my whole entire career. So played lacrosse and played soccer. And
I think that that was like a defining part of my childhood. And just like most of my friends were
people that I had met through sports and like, obviously liked it enough that I continued on to
end up coaching.
Autumn Graleske 1:18
So you’d say that sports were pretty, I can’t find the right word, but pretty… Oh, impactful.
Yeah. In your growing up?
Kathryn Knippenberg 1:28
Yeah, for sure.
Autumn Graleske 1:29
And you said you went to Hopkins High School. Where'd you go to college?
Kathryn Knippenberg 1:33
I went to… Well, I actually went to Madison, University of Wisconsin Madison, my freshman
year and ended up not having a great experience out there. So I transferred back to the University
of Minnesota and finished my junior or excuse me, sophomore, junior and senior year there. And
then I ended up going back there for my master's degree, two years later. So my undergrad was in
biology as a major and then I had a chemistry and an art minor. And then I went back to get my
master's in public health with a focus in epidemiology.
Autumn Graleske 2:03
Okay, and you said you played lacrosse in high school?
Kathryn Knippenberg 2:09
Yep.
Autumn Graleske 2:10
Um, what? Like, when did you do that? Is that when you started playing lacrosse?
Kathryn Knippenberg 2:13
Yeah. So I started playing in ninth grade. But Hopkins has a junior high. So like ninth grade was
in the junior high. And at that point, lacrosse was not a varsity sanctioned sport. So we weren't
allowed to play on the team until we were sophomores. And my sophomore year was the first
year that it was a varsity sanctioned sport in the state of Minnesota. So there were eight teams in
the state. When we first started playing, there were more teams but they didn't all have varsity
level status. So like as my years went on, more teams added. I don't even remember how many
were left. Or how many there were when I was a senior, but it was more than eight at that point
in time.
Autumn Graleske 2:54
What got you into lacrosse, like interested?
Kathryn Knippenberg 2:57
Yeah, so one of my friend’s older brother's girlfriends, which is like the craziest right? She
played lacrosse and was like told like my friend to go out and play lacrosse and then she was
like, well you guys should come to because we had all played soccer together. And so we went
out and tried it and ended up falling in love with it. And like I think that it is a sport that is just so
different from other sports and it's super fast paced, you know, there's a lot of action always. I
played softball for a little bit and I like, when I was a little kid I would sit out in the outfield and
just like pick dandelions because it was too boring for me. So I needed something that was a
little bit more energetic and fast pace. And like all my friends were playing it so it was just kind
of like the thing to do. But once I started it was just kind of like I didn't want to quit because
even if my friends would have quit I probably would have kept playing because it was just such a
fun sport. And something that was super, you know, quick and active and like engaging
throughout the whole entire game.
Autumn Graleske 3:57
Yeah. And obviously you stuck with it and was coaching lacrosse kind of your… Did you see it
as like what you wanted to do?
Kathryn Knippenberg 4:06
No. I knew that I wanted to like coach in some aspect. So like even in high school, I coached like
little kids soccer because at that point, like there weren't youth lacrosse programs. So like I didn't
really have an opportunity to coach lacrosse but I coached like youth soccer, so I think I had like
first graders for like a fall and then I think I had like another age group for another couple years
there. I was an assistant coach so I knew I liked coaching and went into college thinking that I
wanted to teach high school, so it was like I had that vision of coaching high school and then
coaching either soccer or lacrosse after school was done, right? Like I feel like that's what most
teachers do ,or not most, but like some teachers. And it's more common for like other sports than
it is lacrosse just because not as many teachers know lacrosse yet. And then when I graduated
from high school, well technically when I graduated from college, I started coaching. So my high
school coach was also my college coach, and she had started up a club program. So she started
the Lakers. And she needed coaching help. And I was the president and a captain at the U of M.
So like, she saw the leadership role and responsibility that I had just in my nature, and asked me
to coach with them, so I started coaching with them. And then in 2009, I think it was a fall Yeah,
the fall of 2009, I got the head coaching position of Holy Angels. So I was their head coach from
2010 season to the 2013 season. So for four years, and then like happened into this role at
Augsburg more or less, because of when I was graduating from the U of M with a master's
degree, I was looking for jobs. I did all my classes in three semesters. So my first semester was
just working on my Master's project, and my thesis and so I had a lot of time, I was just doing
that. And then that's when, that summer in June, was when Augsburg had announced that they
were adding women's lacrosse. And so my coaching colleague, with the Lakers said, I should
apply, like I was looking for a job. So like, and she thought I could do it. So I ended up getting
the job offer and then actually got a job offer in public health on the same day. So it was like a
job at the VA. So with the government and I had been interviewing with them, and they've been
trying to like get the position, but government jobs take a lot of approval, and the process is
really long. So by the time that I had gotten the job offer for Augsburg, I had, like all the
paperwork had gone through. So I had like a weekend to decide if I wanted to go like road A or
road B. And I obviously ended up choosing Augsburg because I just felt like there wasn't gonna
be another time in my life that I would apply for a coaching position at the collegiate level. And
like I obviously it was good enough to get the job offer. So I figured I'd try it see how it goes.
And that was 11 years ago, it was in 2012 that I first started so, crazy.
Autumn Graleske 7:03
Yeah, that is a journey.
Kathryn Knippenberg 7:04
Yeah.
Autumn Graleske 7:04
And like a literal crossroads?
Kathryn Knippenberg 7:07
Yeah, yes, yes. In every sense of the term.
Autumn Graleske 7:11
And what kind of like drew you to Augsburg? Was it? Just like the open position? Or was there
something also about Augsburg that kind of kept you…pushed you to choose?
Kathryn Knippenberg 7:23
Yeah. I think it was mostly like, at first, it was the open position. And getting the job offer. And I
think that there was excitement, because it was the first program in the state. And it was new and
exciting. And I got to, like, put my stamp on it where, I'm very much the person who, I've never
been, outside of my club coaching, I've never been an assistant coach. So like, I've always been
able to, dictate and make decisions and that's in my nature to be that way. I'm not that good of a
follower. So I think that that was really appealing. Whether that was good or bad, like I had a lot
of learning curves still because it was obviously my first experience and rodeo and, and like
having played at the University of Minnesota, and it being club, like that's a totally different
world. Like we, our games were shorter. We would play like three games in a weekend. And that
was like the norm or, sometimes we play three games in a day, which is unheard at the
collegiate level, or I should say, the NCAA level. You're crazy if you play two games in a
weekend, like back to back, that's not an ideal time because, obviously, you're gonna be tired and
you want to be well rested. But that was just the nature of what we had to do with the club. So I
think there was a lot of learning curve there. But I think what kept me and has kept me at
Augsburg is like the community here. So like I was welcomed in, I think I met with almost every
single coach that was on staff to kind of just like figure out what they do, how they recruit, like
how they talk, you know, what are the big like, benefits of being at Augsburg so that I knew how
to recruit student athletes and like tell them and sell them on Augsburg. And then within that sort
of forming relationships with other coaches and just kind of like really liked Jeff and the way that
he runs the athletic department. We're really just like on our own, which is great in some ways
and can be hard in others especially when you're starting out, but I did still feel supported when I
needed to those first couple of years and then now it's just like I don't have to be in at any certain
time. Like we have 6am practice this morning so like now after like this I can go home and I can
be with my kids all day. And like hopefully not have to do too much work but it's nice to have
like the flexibility and especially having a family it's like not starting out I didn't have a family
but like now having a family to have that like little bit of wiggle room and an ability to create my
own schedule is like, you can't exchange that for the world.
Autumn Graleske 7:23
Yeah. And so for the first six seasons you coached, prior to 2020, How would you describe that
experience? Kind of starting the first NCAA team? In Minnesota? Women's Lacrosse team?
Kathryn Knippenberg 10:10
Yeah.
Autumn Graleske 10:11
And then trying to grow that team and get it going, how would you describe that?
Kathryn Knippenberg 10:17
It was like a whirlwind. Those first two years, especially, we're kind of just like, like flying by
the seat of our pants. We were an independent team, so we weren't affiliated with any conference.
We had gotten kind of, like screwed over a little bit, in the nicest way. Because we applied after
our first season, we had applied to be in the Midwest Women's Lacrosse Conference, which was
like the only conference for lacrosse in the Midwest at that time. And we apparently didn't hit the
right timeline for the commissioner. So like, it wasn't posted, and we just applied and at that
point, we were too late. So we got pushed back a year. So that's why we were an independent
team for two years. And then when we joined the conference, it was like, you know, night and
day, at the time that we joined, we were the 12 team in the conference. So like, 11 of our 17
games that we can play in a season were scheduled for us. You know, we had to wiggle some
stuff around every year. But it was nice that like, I didn't have as much like outside scheduling
that I had to do. A lot of it was focused on the first year was like, I think I brought in, like 10
kids. And then we did, we had some kids that were just like on campus, like we had four hockey
players who had played on the club team, played lacrosse in high school, or like, knew of
lacrosse, and they played with us. And then like, over the next couple years, it got to be more of
just like, it's people that had played lacrosse in high school. We weren't having to doing on
campus recruiting. And that was kind of, you know, nice for the the aspect of like, then coaching,
like you're just tweaking things, and you're just like, kind of building on the knowledge and skill
base that they already have. So you can really kind of go a little bit further than if you're like
teaching somebody from the get go.
Autumn Graleske 12:02
I know that I remember some teammates that, like Ani, who didn’t play lacrosse until here.
Kathryn Knippenberg 12:08
Yeah, yeah, yep. And she was kind of an anomaly like, we didn't need her as a body, where like
once COVID hit, we needed bodies to like fill the roster. And I think like budgetary wise to
like…those were years where Augsburg was doing really well. And in like, you know, at the
beginning, you need a little bit more to just like buy gear and all that kind of stuff to, have that
surplus. So our budget was really nice in the first like six years, it was like consistent, it never
went down. I had everything that I needed to be able to like support our athletes and run the
program the way that it needs to be run, which has definitely changed since COVID happened.
Autumn Graleske 12:51
Moving into like, COVID specific. Thinking back to late February - March of 2020. What were
your initial kind of thoughts about the pandemic?
Kathryn Knippenberg 13:04
Yeah. Well, I remember it like vividly. I mean, I remember so it all sort of, sort of started
happening. You know, like you heard about stuff in the news, but it wasn't really big yet. It was
like elsewhere in the world. So it was like you knew of COVID. But like, at that point, it hadn’t
an impacted us. And it was like the week before spring break was when stuff started to happen
out here. And it wasn't necessarily in Minnesota, but it was like, you know, where we were
traveling. So like in Colorado, that was where like, you know, cases were popping up in
Washington State and Colorado and California. And it was like, okay, like this is now going to
impact us because we were supposed to go to Colorado for spring break. And it like I remember
that week before we were supposed to leave I think we left on Saturday morning. And it was like
Monday we had a meeting with like our athletic trainers and the AD’s and it was me and then
like the other spring sport coaches that were traveling, so it was the conversation of like, we're
still going like we still feel confident like if anything changes like this was our game plan. And
then we had a meeting on Wednesday, and then the meeting on Wednesday was like a bleaker
outlook. And it was like “Where are you going?” “Are there cases there?” And at that point, it
was like, there were cases in Colorado so they didn't feel comfortable sending us. So at that
point, it was like, “Okay, you're not going on your spring break trip.” And then it was like “okay,
well, cool.” Like it's shitty. It sucks that we're not going to go on spring break. But I didn't think
it would get to where it got. So I think in my wildest dreams, it was like, well, not in my wildest
dreams, in my reality. I thought we were just not going to go on spring break and then we were
going to maybe have like two weeks of shutdown and then we were going to be able to be back
and ready to go. And then it was just like day after day after day it got worse and then it was like
what I think it was that Monday that Friday. Like we had already told you guys that we weren't
gonna have spring break and then it was like that Friday that the MIAC had decided it was
canceling like all spring sports for the rest of the year. At that point, it was like, I think we had a
meeting for you guys to just like tell you in person or those of you that were there. And it was
just like, kind of like grieving, what that was going to be. And I think at that point, we still didn't
know because, you know, yeah, we weren't gonna be able to compete, but I thought maybe we
would still be able to have practices like be in person, any of that stuff. And so, like, once all of
that stuff started to come out, it was kind of like, okay, game plan. Me and Ryland were like, you
know, “how do we keep kids engaged?” “How do we make sure that they're, going to like, going
to class but not going class?” “How do we make sure that their mental health is staying well?”
“How do we keep, still keep connection, especially since we were in spring season?” And so it
was like, you know, talking to Danielle and seeing like, what she could do. So like we did those
like yoga classes or Zumba, like online virtual things. And then I think we had player meetings,
like, what every week or every other week, we had, like 10 minute check ins with you guys. So it
was kind of just like figuring out how we could best, you know, keep you guys engaged and
connected. So that like, we would want you to come back the next year. Right? And so how did
we manage that and make sure that, like, we were keeping you guys all still feeling like a team
and like celebrating the three games that we did play that year. So trying to keep things like as
normal as possible without being in person, which was really challenging.
Autumn Graleske 16:28
Yeah. And I imagine, also, on top of that balancing, just like, we all dealt with COVID, like,
personally, but also being the leader of an organization and kind of in charge of this whole team.
Kathryn Knippenberg 16:43
Yeah.
Autumn Graleske 16:43
How do you think you balanced that?
Kathryn Knippenberg 16:45
Um, you know, I think that it was hard, I think, I think that, like, it was nice, because like you
had quote, unquote, more time, but then you also had like, more time to like, think about like,
“oh, shit, like, this is really happening in the world.” Like, also making sure that like, you guys
were, like, feeling safe, while also like, I was feeling safe, and like checking in about like, your
families and making sure that everybody felt like, comfortable. I think that it was, it probably
took a bigger mental toll on me than I think I even like realize today. I mean, and I think the
struggle, too, was like, then we had to cancel a bunch of stuff. So like, I still had, like, a bunch of
work that I had to do behind the scenes of like, you know, canceling busses canceling. Like, our
plane tickets, like, I had to tell the airline and I think at that point, the airline wasn't gonna fly
anyways, because the airlines shut down. So that… Oh, no, it didn't, it didn't, they didn't at that
point, because Mik still went to Colorado. But like, I had to tell them that we weren't flying. And
so then like, deal with like, are we going to get credits? Are we not going to get credits? Or like,
is this going to go away like, are we going to lose 1000s of dollars in plane, and then like, the
Airbnb, like, we lost, we didn't get any of that money back. So like, that was the thing that like,
we didn't cancel with enough time to get the money back. So that was like a couple $1,000 that
we just like, was a wash. And it was frustrating to try to, like work that out and figure it out. And
you feel bad on the flip side of like, okay, these people thought that we were going to come and
now we're not coming. So like I get it, but also like, there's a fucking pandemic, like, give us a
break. And so like, at the end of the day, it wasn't like a huge thing for me, like that. But that was
just like, extra work and extra stress. And like, you know, I didn't know if that was going to come
back on me as far as, like, budget wise, and if we would have to pay for that, like, out of our
special projects account, which is like our fundraising budget. And so that's like, money that I
work hard to raise, so that we have like, extra things, like it shouldn't necessarily be like,
operational expenses from at least at that time. It wasn't. And so I think that like it was hard. And
also then having, like, my Ella was two, almost two at the time. So it was like I had like an 18
month old at home that I'm like now caring for because like, you know, my in laws and my
parents were the ones that watched her and like, they didn't necessarily want to like do that
anymore because my husband was still seeing patients because he's a chiropractor. So he's in
with people like you can't distance yourself when you're like working on somebody's body. So it
was it was a challenging spring, like all around just kind of like navigating the new normal and
like still also like working to take care of myself I think was hard.
Autumn Graleske 19:32
And then like transitioning kind of like into the summer and then coming back in the fall.
Obviously. Students were coming back and players were coming back. What kind of changes
then did you see what the return in the fall like?
Kathryn Knippenberg 19:50
Yeah, um, so it was hard. Like the nice part was that I had Ryland so like there was somebody to
help but like I was also pregnant. So I wasn't went on maternity leave, my second child was born
in September of that fall. So like, we had, like COVID Didn't hit us as a team, I feel like really
until that fall. So we had 10 freshmen come in, or first years come in that year. And I think that
the hardest part was like the policies that the that the school put in place was like, first years, if
you're living in Urness, you're in a room by yourself. And then you're in class virtually. So like,
you literally don't see people unless you're like going to the cafeteria, which is like, what, three
times a day for 10 minutes, 15 minutes that you're doing that because we couldn't eat in the
cafeteria, at least for the first part of school. And then like, we could have practices, but then I
was out on maternity leave. So it's like, I'm trying to take care of myself, my other daughter, and
then my new baby. And like, you know, like HR’s policy, like, you're not supposed to talk to
people, like you're not supposed to do work when you're out on maternity leave, but it's like
impossible to do here. So it's like I'm trying to check in with players as much as I can, while also
still trying to, like, take care of myself. And then like Ryland is doing a great job of running
stuff. But then we're having to deal with like, you know, we had pods at that point. So like, you
guys had to be in pods of, I think it was like 10 players. So it's like you guys as a team formed
relationships with like your pod. But even then, like we had to quote unquote, socially distance
that practice which is like impossible for lacrosse, right? Like, you can only do so many drills.
So like we had to get creative, while mostly Ryland had to get creative about like thinking about
different drills that we can do. So you guys aren't having contact with each other. So it was just
like, okay, it'll be a lot of like, stick work, and it's not gonna be a lot of defense, and it's not
gonna be a lot of like contact. So it involves a lot of creativity that way, and then also still trying
to like recruit at that time. So it's like, we can't bring kids to campus. So how do we like give
kids a good feel for Augsburg, which is hard, because like Augsburg his main selling point is the
community. So it's like, you want the kids to come on campus because you want to see like how
many people you know, when you weren't like walk around campus, like you run into tons of
people, you get to see the team like you get to ask them questions. And so it was kind of
navigating about like, how do we now change the recruiting process. And getting kids on campus
like we use a lot of like clinics and camps and stuff to also find recruits. And so we couldn't do
those. I think Ryland tried to do one in the fall. And I think we had one kid that attended. So it's
just like, there was like, so many things that like we tried to do that then there were barriers that
we didn't even think about that were in the way for that. And then you add in like, even after first
semester we had while going in. So we were supposed to have 10 for first years come in, we lost
one within like the first month we lost one other one after first semester. One of them didn't even,
two of them didn't even come to school because it was online school and they didn't want to pay
the amount of tuition that they would at Augsburg just to be virtual. So like there were already
down to six first years. And that's like, huge. And to me, that's all because of like policies that
were put in place that like were out of my control. Like I can't help that like you don't feel
connected to people because you're by yourself in your room, like of course you're not going to
like make relationships and feel connected. So that was really like a really big bummer. And that
class was going to be really big, right? Like we were about to graduate a ton of people like we
graduated nine that spring. And so it was like, like, I think our roster at springtime when I
started, when I came back from maternity leave was 15 players. And like you add, you would
add the four that we lost. And that would have been like 19, which is much healthier roster size,
especially when you then add in, like our restrictions that we had about testing. So fall sports
didn't participate that year. And then winter sports had a season but it was like shorter, it was like
they had to test. So at that point, we were told like athletes had to test three days a week. And
then we still had to wear masks like in practice. And so we were masked and testing three days a
week. So that's like extra time that kids have to come to campus get tested. Like all that kind of
stuff. We as coaches only had to get tested once a week. Because we weren't gonna have like
physical contact with each other. And I think it was different based on like your sport, the
amount of contacts that you had per sport. I don't even remember I just know what ours was. But
then it's like if you had a bunch of people that had COVID Like then you were out for 10 days.
So like if you had somebody that tested positive and at that point, there were also a lot of like
false positives. So it's like we had kids that were testing that didn't have symptoms that then
tested positive because the nature of tests is like they're sensitivities and specificities and like,
there's going to be false positives, there's going to be like false negatives, all of those things. And
so that was that was frustrating for us as a coaching. Well, I guess, yeah, I'll get to that. That was
frustrating as a coach. And then it's frustrating for your kids because it's like, oh, well, I tested, I
tested positive, but like, I don't have COVID. And so then, then if you tested positive, you had a
90 day window where you didn't have to test anymore, because that was when they thought like,
“Oh, you've had it for 90 days. Or you've had it. So like, now you're not going to get it again,
within 90 days.” So then they didn't have to test but I was like, “but if they didn't have
symptoms, and they tested positive to me, they didn't really have it. So like they should keep
testing.” So there was a lot of like gray and wiggle room. And then that spring was also when the
vaccine started to get released. So it wasn't until like, April, then that people could start, I think it
was April, and maybe it came out in March. And then like, but like, you know, college age
students weren't applicable for it right away, because they wanted it to go to like those that are
most high risk. So I think in April, we started to have players that got it. And at that point, once
you got it, you didn't have to test anymore unless you were symptomatic. So that was a little bit
nicer. But we had games where we didn't even, have a full team. Like I think we played down a
player one whole game because I had kids that were out from COVID. And then I had like
injuries which like naturally, you're going to just happen in lacrosse anyways. But like of my 15
players, you know, three of them weren't able to travel with us. What would that have been? Yes,
three of them weren't able to travel with with us. And then we had two injuries. So those players
couldn't play. So they were on the sidelines, we were playing down a whole game. And that's just
like, not good. Not a great experience for everybody. Yeah, so that was really hard to and then
add to it like, so Ryland was my graduate assistant at the time. And he left on January 4, he
called me and told me he had he had told me before that he was applying for jobs, because he felt
like he needed more financial assistance and needed, like wanting to get a full time job. So he
was had been applying for jobs. I thought that that meant he was going to stick through the
season. And so like I came back from maternity leave, and started the spring season all by myself
with a four month old at home, and like a two year old at home also, and it was COVID. So it
was like, and then that was the time to that my parents were really nervous about COVID. So not
my parents, my dad was really nervous. So he didn't want my mom to watch the kids feel like we
lost child care to which was like extra hard on top of all of it. Yeah, it was really hard. Yeah.
Autumn Graleske 27:55
And what trying to, like, how do you think? I mean, obviously, that's a lot for you to deal with.
How do you think? Like, what, how would you deal with that? Like, was there anything that kind
of made it easier? I mean, obviously, you got through it?
Kathryn Knippenberg 28:19
Yeah, yeah. So that was it, it was knowing that it was temporary. And that, like, the hope was
that at some point, we would go back to normal. And so it was like, I realized that that whole
season was going to be an anomaly. And it was going to be what it was. But then it was like,
okay, the future like, like if the vaccine is coming out, and people feel good about the vaccine,
like hopefully that will help us like not have to wear masks and like not have to test as often.
And like all of these other things that will hopefully help it to feel more normal. And so that's
kind of like what I rode on and like, what helps me stay positive was that it was just like,
temporary, and it was just a time in my life that was gonna be hard, and then it would get better.
And like, you know, summers are typically a little bit easier for us. And at that point, it was still
like, not as many tournaments were happening because of COVID. So it was like, there wasn't as
much that I could even do to recruit, but then like, that also hurts you because that's less
exposure to kids. And that's less time seeing them. And I think that that was the first summer that
we ran camps and clinics again, and like actually had people attend, which was really nice. And I
think that that was like, people were excited and hungry to get out there and like have
experiences so it was nice that we were able to do that. And kind of had a good like flip of the
switch where like people were like, “Oh, I haven't done this for a whole year” because like there
weren't opportunities in 2020. So 2021 was a little bit nicer in that regard. So things started to get
a little bit back to normal. But that was like so we had 15 on our roster that year. And then we
graduated and/or lost nine of those 15 players. And then because of COVID, like recruiting was
very challenging that year. And then you add on to it that like I was on maternity leave in the fall.
And then in the spring, like I was the only coach. So I'm running the program all by myself and
like that is very challenging. And then to recruit on top of it, it was just like, it was hard. And we
couldn't at that point, I believe we still couldn't have kids on campus. So it was still doing like
virtual visits, virtual tours, like all of those things that just don't make any sense. And like, it's
hard to get kids to want to come to a school that they've never been on campus for, too. So I
think towards the end of the spring, we could have kids on campus, but like the visit was just so
different from what we were used to that it's like, it's pivoting and trying to find a way to keep it
as like normal as possible, while also still respecting the school's policies and procedures that
they have in place, which I think was harder than I thought it was gonna be. And I think that
COVID just turned a lot of kids away from going to college, in general, because it was still
unknown if it was going to be in person or virtual in the fall, too. So we graduated nine, so that
got our roster down to six that were going to continue playing. And then we only brought in
three. So that's nine people and you can't play lacrosse with nine people. So I charged our team
with doing a bunch of on campus recruiting, and I was still trying to find like last minute, what
would they have been 2021s. But it was really challenging. I got a lot of like, “oh, I don't want to
play lacrosse in college” or like, “I'm not going to go to college” or like “I'm going to take a gap
year” or x and z excuses. So that was really, really challenging. So then, like fast forward to 2022
season, and we had a roster of 20 kids, but only nine of them… that’s a lie, 10 of them had ever
played lacrosse before. So like the majority of our team in 2022 had never played lacrosse
before.
Autumn Graleske 32:02
Shifting kind of your coaching focus from just tweaking things to…
Kathryn Knippenberg 32:08
Yes, yes. So it's like starting from ground zero, again, like, tenfold because it's like you have
hopefully athletes and hopefully people that like can get it quickly. But like you got to teach like
the x's and o's and like just like the game in general, and the rules and like all of these things.
And at that point, I did have another graduate assistant. So I hired Christina in the fall of 2021. I
guess technically this summer. So then I did have another coach that was at least helpful. And
then Mik, who was an alum who had graduated in 2021 came back and helped us out, that the
whole, I mean, she's been there since she graduated. So it was nice to now have two coaches. So
like, they can help me watch stuff, like they can help me do everything. And it's just like more
eyes on the people, which is nice, too, when you have beginners, because they need a little bit
more help and a little bit more guidance.
Autumn Graleske 33:05
Yeah, and then like with Mik, she was supposed to graduate in 2020?
Kathryn Knippenberg 33:10
She was supposed to graduate in 2020. Yep.
Autumn Graleske 33:12
But um, I know that maybe an upside to the pandemic was that a lot of those seniors that we had,
got another year of eligibility? So I mean, would you consider that to be like a positive because
then you… because from what I remember from the 2020 season, we were still kind of dealing
with roster issues, even like pre-pandemic.
Kathryn Knippenberg 33:38
Yeah.
Autumn Graleske 33:49
Definitely got exacerbated by the pandemic?
Kathryn Knippenberg 34:01
Yeah.
Autumn Graleske 34:02
But would you say that, like having some people return, was an upside?
Kathryn Knippenberg 34:18
Yeah, I mean, I think that like, like, 2020 I feel like our roster was right around like 15-16. And
then like then, I was bringing in a really big class to help, like, make that up. And so, like, it's
hard, because like, yes, it was a bonus. That year, we had so 2021, I had three players. So it was
Annika, Mik and Megan that stayed an extra year and like Augsburg helped because they offered
a program called Augsburg BOLD, where they would offer reduced tuition for their master's
programs for kids that wanted to come back and do their fifth year. So that was really nice. But I
also don't think that I would have lost as many first years as I did that year if it wouldn't have
been for COVID. Maybe like one of them wouldn't have come or wouldn't have stuck out with
lacrosse but like that fall was just like so… I mean, and then you add on top of it like the George
Floyd stuff. So it's like crime was up in the cities so like, people that aren't from the cities were
were a little bit nervous about coming here. And like one of our kids had their car broken into,
like the first week living on campus. And so there's like, these things that are setting it up, like
for detriment already that like, I don't even know if that would have happened if COVID didn't
happen.
Autumn Graleske 35:38
And how do you think? I mean, obviously, there were people leaving and issues, but overall, how
would you kind of describe the impact that you saw on on the players, like the returning players?
As well as like, I know, you mentioned the first years?
Kathryn Knippenberg 36:02
Yeah, I mean, I think that 2020 was a really hard season, because of the COVID stuff. Yeah,
2021. Because of like, like, we had team drama, because like, somebody was COVID positive,
and then they were going out and like being with other people. And so it's like, well, you're not
supposed to do that. And it was like, little stupid drama that like you wouldn't even exist if we
didn't have COVID. Because, like, who cares? Um, so I think that that was really challenging.
And then just dealing with, like, every game, not knowing who we were going to have and how
many people we were going to have. And it was kind of just like, flying by the seat of our pants.
But I do think that like, so those kids that were on Spring season, and 2021 are now my juniors.
And I do think that they have a different appreciation for what our season is now. Because it is
like, essentially back to normal. Like, yeah, if you get COVID, now you're out for five days, like
it's not as big of an impact, like it's still present. But it's not to the point that it was those those
first two years. And so I think that they have a newfound appreciation for like it being normal.
But it was also like, because we had a bunch of new players last year, like the expectations were
down, and I think the expectations and then you add on, like just the whole, like, students had
everything virtual and teachers were really lax, and they were accepting late work. And they like,
you know, we have pass, fail, low pass, like all of these different options that I think hindered our
students in being held accountable. So then it was like, and then you add in the mental health
piece, and like, people using that to some extent as an excuse for, like, why they don't want to
come to practice and like, and I think that like there is valid in a lot of situations. But there were
some people that took advantage of that and like used it negatively. And so like that can cause an
issue amongst the team when like you're seeing that, like somebody is just like, you know, not
coming to practice, but then they're going out at night. And they're like celebrating and like
doing all and then it's like go “Do you really have mental health problems?” So I think that that
was really hard. And then also from my perspective, like I didn't want to, it was a thin line of
accountability, where it's like, if you're saying you need X,Y and Z for mental health support,
like, I want to give you that, right. But then it's like how much give is allowed. And I think I
gave a lot of give. And then it was like now this year, it's like, okay, we need to hold people
accountable. And it's like, you know, what is expected of you like, and so I think there's been a
big shift in that regard for our team that I think is hard for some and easier for others. And I think
that that was a combination of just like the changes with COVID both in like mental health and
just like accountability in the classroom. And then also tied with like us having like a team of
more newbies than like returning players last year. So it was like kind of like starting over from
scratch and like building that accountability, but like not being over accountable because we
needed the bodies and we didn't want everybody to quit. And then like having a fun season and
like trying to make it like a good experience so that people come back. And then this year is like,
Okay, we everybody's played a year of lacrosse, like, for the most part, I think we have like two
people that didn't play lacrosse last year, because they were injured. But they still were a part of
the team and they still like saw the games. And so it's like, okay, you know, so now like our level
of accountability is going up because like we need to get back to where we were to be a
successful program.
Autumn Graleske 39:40
Yeah. And you friends with other coaches, like Hamline? How would you like, did you ever
discuss kind of like, the effects of the pandemic with other coaches?
Kathryn Knippenberg 39:56
Oh, yeah.
Autumn Graleske 39:56
How other colleges dealt with the same issues?
Kathryn Knippenberg 40:00
Yeah, um, I mean, I think like, that's a big thing. Like the Hamline coach, she's not there
anymore. But she is my best friend. So we talked often about it. And then whenever we go to
recruiting events, like you're talking to other coaches a lot of the time and so it's like you get a
feel for like what other school’s policies were and some schools were more strict than others, like
Hamline. When we played at their fields, we were outside but we had to be masked and it was
just like “Oh.” So then that week, and like it that was at the point where like, if you were testing
three days a week, you didn't have to wear masks at practice. But like, we still masked that
practice so that if we had a game that was like that, like, we would know what it was like. And so
I think that that was hard to navigate to, is like before every away game, we would have to check
in with, like, what the school's policy was like, “do we need to wear masks in the building?” “Do
we need to wear masks during the game?” Like, do we need to like, “do we need to test?” “Do
we need to show you our tests?” like what what is the policy and so that was kind of hard. And I
think it was maybe easier for some others sports that are sponsored by the MIAC, but because
we're not sponsored by the MIAC like, we kind of had like less rules, but then like some schools
had more. And so it was kind of more inconsistencies that were then like more work for me that I
had to keep up with.
Autumn Graleske 41:23
And then like, kind of just within the Augsburg entire athletic department. How do you think you
dealt with the pandemic? Do you think it was dealt with similarly throughout the entire
department?
Kathryn Knippenberg 41:40
Yeah, I think each program probably had its different pain points. So like, I don't necessarily
think everybody got as impacted by like recruiting numbers as we did. I think it's from what I
have talked to other people, it's more the female sports that got impacted than the male sports.
And I don't know, like exactly why, like I could postulate, but I don't know how effective that
would be. And then I think it's like program specific. And I also think there was a difference
between seasons. So like, spring gotten impacted way more than anybody else. Because we had,
like, well, and women's hockey did because… Oh, no, they did it, because they didn't make it to
the national tournament that year, but like some winter sports had got impacted because their
national tournaments got canceled. So like wrestling, they didn't have their national
championships. So like, that's huge. That's annoying. But then at least like next year in 2020, to
2021, like, they still had somewhat of a season. And so like we got a whole season taken away
where like they just got a national tournament. And then spring also had was super impacted in
the spring. So like, we didn't take a spring break trip, because we couldn't fly anywhere. And
then like we played, I think 11 games that season, when normally we would play 17. But like we
had to not travel as much, our budget started to get cut. And we started not be to be able to like,
you know, do as much stuff as we could do before. And then, like the winter sports, you know,
still had a season. Fall sports got impacted that fall, but then they could play in the spring. So like
they moved that fall season to the spring season. So they still got like, time with their kids. It
wasn't obviously like a full season, but like we were the ones that got a whole season essentially
taken away from us. And then like a half a season in 2021. So I think like everybody's,
everybody was affected to a different degree. And I think that every program was a little bit
different in that sense. But like, I think spring sports took the biggest hit for sure. Just with the
timing of everything.
Autumn Graleske 43:46
Yeah. And just kind of like, looking back like now, things are kind of somewhat normal. And
like, obviously, we just spent the last, you know, few minutes talking about, you know, the entire
experience. But like, when you think back and reflect on it, what are some of the biggest
takeaways that you are… How did navigating, you know everything during the pandemic, kind
of make you approach things differently? Or kind of make coach differently?
Kathryn Knippenberg 44:26
Yeah, I mean, I think I had to coach differently, because we had a bunch of new players. So it
was almost like starting, I think I've said this before, but like starting from ground zero. I think
that it gave me a different perspective. I feel like I always valued mental health, but I think it
gave me a new perspective, just to like as how impacted it could be. But I think the biggest thing
is that it changed the students. And so like it's been a change, for me just figuring out like how I
need to deal with this generation versus like, previous generations. And I think like the
accountability piece is a big part of it. And so it's just like refiguring out, like the degree to which
I can hold them accountable, and then the best way to do it. So I think that that is kind of like the
biggest takeaway that I had. And just kind of like, you know, like navigating the new normal and
it's interesting still that it's like COVID is still a thing, like if you have the flu, you're fine. You
can come to practice, but if you have COVID you can't and so it's like figuring out some of that
stuff. And then also like, being okay, if it doesn't make sense to me like, that's one thing, but like,
I still have to follow the rules, right. So I think that that has been another thing that's been
somewhat challenging to me especially being, like having the public health background and
having the knowledge like that is hard for me sometimes that like the school, I understand that
they're making a decision to like benefit the whole institution, but like, some of them haven't
always made sense to me from a public health standpoint. So that's been challenging. But also
like a takeaway of like, this is, these are the rules and like, You got to follow them. So like, You
got to just deal with it and roll with the punches.
Autumn Graleske 45:48
Do you think that there are any kind of positives that you could gather from that experience? I
mean, I know there was, yeah, definitely a lot of negative.
Kathryn Knippenberg 45:57
Yeah. Um, I mean, I think it was a time when like, it forced me to grow. So it was like it kind of
whether it was maybe good or not, like, I think it was times where like, I was always having to
be more on my toes. And I think it definitely helped me deal a little bit better with like, change.
Not that I'm not good with it. Because I feel like that's just the nature of like, traveling with a
team, like you have to be ready for anything and like things aren't gonna go the way that you
plan them to go. So I feel like I've always been like that, but like, it was just like, heightened, like
during COVID. So it was like, rolling with the punches and like being ready for anything, and
kind of just like, doing a much better job of being flexible. I think that that definitely, like grew
exponentially for me during COVID. So I feel like even in practices now, like I was so like,
structured of like, this is what we're going to do. This is a practice plan where like, now I'm like,
oh, okay, like, we're not getting this today. So like, Let's do something else, or like, we need to
go in a different avenue, or we're going to build on this drill and like not do this drill. And I think
that as far as like my coaching, that that's probably like, one of the biggest shifts that I've I've
seen come out of COVID is that I'm able to be a little bit more flexible, and quicker on my feet, I
think in some ways out of practice.
Autumn Graleske 47:19
And then just like kind of how… I like to end with, like, these kinds of questions where it's like,
how has this process been, reflecting on it? Like, is this stuff that you've thought about a lot? Or
did you kind of think about things that you hadn't really thought about?
Kathryn Knippenberg 47:40
Yeah, um, honestly, I feel like I like buried it inside of me and like, don't think about it. Like, it's
funny, my husband and I was just talking about it the other day, because it's like, like, there are
times when like, now, you know, it's like, running a program, having two kids at home, like, it
can be a lot. And so it's just like, he was reminding me that like, this has been happening since
like 2020. And like, that was not, like, as easy as it was to the fact that like, I wasn't having to
come into the office every day, like, I was still doing a lot of work. And it just didn't necessarily
seem like it because it was all from home. And it was all like, I had my kid with me all the time.
So it was like, but I was still doing work and still on like player meeting calls. And so I think that
there's a big part of me that is just like buried a lot of it and not like thought about it again,
because I don't feel like I need to but maybe I do to like be able to reflect and see, like the good
changes that came out of it and like the benefits. But I feel like it's like when I look back at it
later on in my life. It's gonna be a time where I'm like, Okay, I survived. I made it through. But
like that was really tough experience. And so it's like, I think if anything, it's made me realize
like how tough I am. And how like, adaptable, I guess that I am at the same time. And so I think
like in that sense, it's made me reflect a little bit, but I feel like more than not, it's like, just a time
when I don't want to think back on it.
Autumn Graleske 49:06
That's yeah, that's completely fair. Yeah. Well, I appreciate you like thinking back on it and
reflecting Yeah, for this interview, I think that you gave a valuable insight into this specific kind
of aspect of Oxford. And yeah, I think that that concludes our interview.
Kathryn Knippenberg 49:25
Awesome.
Show less
Willow Piotrowski 0:00
I would just ask you to state your first and last name and your date of birth, please.
Babette Chatman 0:07
My name is Babette Chatman, and my date of birth is April the eighth.
WP 0:13
Okay. We're just gonna get started then. So my first question is what prompted you... Show more
Willow Piotrowski 0:00
I would just ask you to state your first and last name and your date of birth, please.
Babette Chatman 0:07
My name is Babette Chatman, and my date of birth is April the eighth.
WP 0:13
Okay. We're just gonna get started then. So my first question is what prompted your decision to
join Augsburg's ministry full time in 2019?
BC 0:23
I had been a collaborating partner with Augsburg University's campus ministry since 2007. I'm
an alum. And so I've always had a relationship with Augsburg's campus ministry. And so when
the pastor position opened up, I felt like I would give it a try and apply. See if it worked out? It
did.
WP 0:48
Yeah, how has that been going just in general?
BC 0:50
Well, I started in 2019, and in 2020, we had the COVID pandemic. So, in some ways, it started
off really great, and in other ways, I think it, in some ways, I think it revealed to me why I really
love this work.
WP 1:12
What were you, speaking of the COVID 19 pandemic, what were you doing and what were your
first thoughts when you heard that COVID extended the spring break?
BC 1:20
So we were on campus, and we were actually planning— campus ministry does an alternative
spring break every year. And so we were planning a trip to go to New Mexico. And so we had
student leaders that were helping plan that trip. And so imagine all the students are watching and
waiting and wondering, are we going to be able to go? And so we all kind of hold our breath.
Because we know it probably wasn't gonna happen.
WP 1:49
So, that obviously changed the fact that you could do the trip. Are you planning on doing the trip
again at some point?
BC 1:58
Well, yes, they, we ended up doing the alternative spring break trip specifically in New Mexico,
we did it spring break 2022. So they did it last year.
WP 2:10
How'd it go?
BC 2:12
From what— I didn't participate. I didn't go. Our co pastor, my co pastor went. And the students
that went said it was amazing.
WP 2:21
How did COVID-19 change your plans on Ausgburg’s campus like personally?
BC 2:26
Well, the biggest thing was for the first, I believe it was six months, right, was it? That we had to
all go shelter in place? And that meant that we had to adapt how we did and shaped Christian or
faith communities, right? So we're an interfaith campus. And so we are student facing. And we
offer programming for our Christian identifying students, but we also do some interfaith
programs with our Khalil and Muslim students as well. And so trying to figure out how we could
shape or continue community virtually, was the question. And the challenge as well as the
opportunity.
WP 3:17
What, what ways did you find to do that?
BC 3:20
Well, we did things. We started doing pre recorded services, we would do live zoom services. We
were very mindful of everything that was going on during the pandemic, which included the, the
social justice or racial uprising. And so we were really mindful around using media and so we
were really intentional about offering prayers and concern. So every day in rotation, one of the
staff would offer a blog that was a prayer, focusing on some of the tensions but also some of the
hopes that were also arriving.
WP 4:08
How did— did you write one of these?
BC 4:09
I, I wrote a couple I was part of— There were three of us, there was me, at the time pastor Justin
Lind-Ayres, who was my prede— I'm his predecessor. So he was, at the time he was the director
of Campus Ministry. And we had a pastoral intern, which is a student preparing to be a pastor.
And so each one of us would write a blog that was a prayer and kind of a reflection.
WP 4:37
How did, how did you format the writing? How did you come up with what you're going to
write?
BC 4:44
You know that’s int—, it's a good question. I don't know. We know how we, we just, I think we
listened. Right? I think we watched and we learned what was going on. And there was some
things that, that were true, whether it was a pandemic or not, right? The issues of social justice.
But because the pandemic was having such an economic and social impact, we offered prayers
for, what's the word they use? Crit— Was it critical workers? What, what was the word they use?
Well imma use critical, but I can't think of a way right now. But those workers their work didn’t
change. So one of us would pray for postal workers, or the medical professions or grocery store,
like gas station attendants like, and then we, we did prayers around, appreciation or gratitude or?
Yeah, yeah. I'm sure there were others because I think we did it maybe for at least three months.
So imagine… 12 weeks?
WP 6:02
How did, how did your life change during the pandemic?
BC 6:12
Well, I think there were levels to how my life changed, so I'm single. So there were times where
being home and being isolated was, was very isolating. Which caused me to really manage my
mental health. I come from a large family, there were 13 born, there are eight of us now but I was
always in constant con… communication with my siblings, especially my sisters. But they
don't— they live in other states. So I spent a lot of time in our like, a family chat. And I think I
was also very mindful of what I was seeing in, on social media that might have caused me
concern, or tugged on my heart for other people. But it also put me in a place where I was
becoming very aware of what I call the machine, right, capitalism, those systems that, you know,
cause us to work really, really hard to create and produce for a very small group of people that
really benefit. Right, the group of people, they get really, really rich during the pandemic, when
everybody else didn't.
WP 7:33
Did that shape, the, the way that you guided people through the pandemic?
BC 7:39
In some ways, I think more than anything it shaped the way I had conversations, the way that
maybe I challenged some thoughts, but also the way that I allowed my thoughts to also be
challenged.
WP 7:55
I read that you had, when the vaccine was coming out, that you had sessions where you helped
people who were maybe hesitant about getting it, or nervous about getting it, guiding them
through that.
BC
You read that?
WP
Yeah, could you tell me a bit about that?
BC 8:13
Well, I'm an advocate of vaccines. I am one of those people that get vaccines every flu season.
But I'm also originally from Detroit, Michigan. And if you go back and research, you will see
that the COVID the pandemic, the virus, like it had a really bad impact on the, the the
community of Detroit, and that was a lot of black identifying people. Right. And so, that speaks
to the kind of injustice around health care. And, and yet, I saw that there was a vaccine so
because I believed that it was better to do something to take risks. Then every opportunity I had,
I was encouraging people. And if it was a matter of me helping them identify where they can get
a vaccination, I will do that as well.
WP 9:16
Did you have any, any struggles or anything while doing that? Did you find anything
challenging?
BC 9:23
As far as access or as far as the, if the effects or the impact of the virus?
WP
Both.
BC
No. You know, one of the things that I think we, I would hope that we teach students and I think
some of them hear word of mouth is around networks, right and, and resources and people are,
now [inaudible 10:04], God's greatest resource people, humans. And so knowing people who
know people to give you that access, right? So it is is, is not my nature to say that I know
somebody, so I got my vaccine, vaccination, and not know that same person and advocate for
others. So there's an example. There's a person who's relative had surgery, and it turned out to be
major. But at that time, no one could go to the hospital, right, you couldn’t really sit with your
family. And then the time came where you could be vaccinated. Right, so I knew this person, and
their mother couldn't go see they father because, right, because there's such a lace, only these
crucial people have access. But sometimes you know, somebody, right? And so I don't know if
that's what you read. But yes, I'm guilty. I, I used my network to get somebody vaccinated
quicker than they probably would have otherwise. But that meant that they were able to be in a
hospital with their loved ones, right at a crucial time. To me that’s using your resources, using
your privilege for the right reasons.
WP 11:13
Do you think then that in some ways, the COVID pandemic made your bond with the
community stronger?
BC 11:20
In some, in some ways I think so. Because the conversation shifts, right, I saw that there was this
image that resonated, stayed with me, still stays with me. And I don't know how much it, how
true it was, but I think was in Venice, where they showed how once everyone went into shelter in
place, Earth healed itself, right? Muddy, dirty green water was crystal blue, and urban and
wildlife were just out walking around, right? And that really resonated and it gave me this kind
of thought about humans are so arrogant to think that the universe, right, revolves around them.
But what if the pandemic was the universe way of letting Ear— humans know, no, actually, you
really should appreciate this. Right? Cuz, right trees, clean the air that we breathe, right? Water
helps sustain our life, water’s a living source. And so I did feel like, one of the things that
happened during the shelter in place was Earth, kind of healed and replenished itself. And the
reality is that it did that in six months, right? So imagine, now, I'm not preaching. But imagine, if
we really did do the work, right? You already know I'm going with that one, right? To care for
the environment. Imagine the impact we would have to reverse it, if we would just follow the
lead that we saw during the pandemic, but I don't know if the people that need to have been
paying attention was paying attention to it, you know, the machine.
WP 13:11
So with the way that the pandemic happened, you've mentioned some really important, like
positive things. How did being virtual change the way that you interacted with the community? If
at all.
BC 13:25
I think being virtual taught me because I'm, I was a little slow around technology, right? I would
never imagine being able to schedule a zoom, share screen. So in some ways, it brought me right,
you know, current in the 21st century. I think the things that challenged me around was even my
own diet, right. But also, what the importance of human contact, like real human contact. Yeah. I
feel like does, like, think I answered your question. Say your question again.
WP 14:07
How did, how did being virtual change the way you interacted with the community?
BC 14:11
Yeah, so I would say there are different levels of what I identify as community. So the Augsburg
community, most of it was virtual. The first chance we, I got, where we were coming back, and
there were those who, if they didn't have to come, they could remain working. I was one of the
ones, that was at this point, I felt like it was crucial that I be on campus right. And many times I
was, that I was here just in case I was needed. My, my closest circle. It was realizing how much I
appreciate them, but how crucial it was to be in contact with them because it's real easy, right to
get unhealthy in isolation. And then the larger community would have been me watching and
wondering how post pandemic, can I have a positive impact on the community that, the I don't
access regularly?
WP 15:15
I read that the staff here are available to all students for, like, sort of counseling-esque services.
Did, did those services— or, were those services available during COVID?
BC 15:32
Yes. Um, so if you know how to check a Google Calendar, our calendars are always updated.
And we were always available. And, and, and while counseling is a tricky word, because we're
about pastoral care, which is really a compliment and being present, and actively listening.
Counseling, in my mind, I'm really clear, belongs with CWC, and I would never want to be
accused of not staying in my lane. But for the most part, I think the availability was for the same
thing that I also recognized in myself, which is longing for human contact. And so yeah, there
are a lot of meetings, sometimes it will be one to one zoom sessions. There were times when
there were like zoom groups, right? Where maybe I'm meeting with two or three really close
friends that are really struggling, they're struggling together. And so I think there were several
students that I met with weekly, just to let them know that they're not alone. And just to know
that, you tell me anything. There were times where we were all on Zoom, and we weren't talking
or anything, it was, it was the semblance of being in the same room together. Right? So there
were times when our videos were muted, right, but we could hear each other talking. Or we
could say, are you still there? Because it, it at least gave us the appearance of being in a space
together. And I think that was something that happened that was um, that I didn't realize the
importance of it, right? The importance of contact and being in relationships.
WP 17:30
As, as the one year mark hit during the pandemic, what were you, what were you thinking about?
Sort of?
BC 17:38
I was, my first thought was, how long was this gonna be? And what was the reentry gonna look
and feel like?
WP 17:48
When campus first opened its doors to students to live and go to class on campus, did the
ministry offer any services to help with the transition? And what did they look like?
BC 18:02
I don't think it was necessarily services, we, we went, we offered chapel gatherings. So campus
ministry offers daily chapel Monday through Friday, 20 minutes is incorporated in the flow of
the program on the campus. So because we had to have minimal gatherings and I think by the
time we reentered I think we can have, it was either 25 or 30, but everybody had to be spacing,
so we had to chapel space, where we could offer chapel. And at that time, we like did three days
a week, which was in person, but we would limit, but we also live streamed. But then the other
thing at the time was passed with Justin and I, what we did was we volunteered, we agreed to be
on the COVID response team. And so the thing about the COVID response team that I feel like
wasn't we saw as an important contribution was that engaging students that were either
quarantining because they were exposed, or had tested positive for COVID 19, and were in
isolation. And being mindful that, you know, I think they just would like people checking on ‘em
or if they have questions, or they have somebody that they can contact.
WP 19:23
How did you first get involved with the COVID response team?
BC 19:27
Somebody recommended to the lead, that you know, we might be useful. Like it might be, that
we might be good one. We have a skill set for pastoral care. We were, we, we were on campus,
right. So we were available, and we understood the importance and the value of the work, but I
definitely think someone suggested us.
WP 20:01
So you mentioned live streaming. How did that go? How did, how did the first live stream you
did go?
BC 20:09
Well, we didn't know what we didn't know. But we have an amazing office administrator, Janice.
And so Janice does all of our video, our IT, or ITC for chapel. And so it was, it was, we did it
over zoom. And we have a projection screen. No, we don't have the, we don't have the
technology to do live stream like, you know, big universities and colleges. So, it was, it was a
zoom, a camera and a laptop. And so we would record those. And we would li— we were
streaming live. So we would do the service live, and anyone who wanted to could sign on, and
but that would also be recorded and posted. And so we still have those, I think they're still on our
YouTube page. But I think it went okay. We— were a lot of people signing on? No, I think, I
think the time of isolation or sheltering in place was really complicated and difficult for
everyone.
WP 21:17
Did you face any particular difficulties during isolation?
BC 21:21
No, there were times where I felt like I was borderline depressed. But I really am grateful for my
network of friends and family. And that was probably the biggest thing and being healthy is kind
of hard, right? To really be active when you can't be um…
[Pause]
WP 21:48
Sorry, I just totally lost my train of thought. So now that sort of things have gotten sort of back
into a good rhythm. Have you taken any of the stuff that you did during COVID and continued it
just as services or just in case?
BC 22:09
I'm trying to think what I have incorporated into my daily life post pandemic is, I think, how I
make myself available to students, I think, where I understand for me, it's important to be
available for the students when students are available, not that students have to, you know, work
around my schedule, which I think sometimes they think, you know, if they can squeeze in its
window time. But I do believe that the students are the client, right. So as much as is possible,
then I try and make myself available. And the COVID told me that that doesn't necessarily mean
that you have to be in person, that I think that I can still engage and provide quality pastoral care,
whether it's in person or virtual. I think I've learned how to do presentations, share my screen.
But also to be more open to what I think the divine or the universe is up to. I think that's one of
my takeaways from the pandemic.
WP 23:32
We've talked a bit about your, your personal beliefs and how they grew during the pandemic. Do
you want to tell me a bit more, more about how you sort of came to some of these realizations?
Or, or what inspires some of them?
BC 23:51
So I think young people, I would identify you as a 21st century leader, right? So you, I would say
anywhere from, I want to say 16 to 30 are my 21st century leaders, right? To see how resilient
you are right to, to even to be here with you, and to recognize that you're very aware of yourself,
right? The things that you, things that give you strengths, and the things that cause you to be
weak, right. But you survived the pandemic and, and in your academic career you didn't give up.
So that motivates me. Right, like that gives me a lot of hope for the future. When I think about
the uprising, so right, we can talk about the pandemic and I talk about the death, the murder of
George Floyd. And how I think most people that that were here, were not afraid, right, because
they knew what the uprising was about. And so what happens when a lot of people have a lot of
free time? Right, it gives them time to really be self aware but aware of the world that they want.
And so the other thing, and I heard a speaker say that it's around being social justice or social
change agents. Right. And I think Augsburg, my hope, and my desire is that they're equipping
you all to be change agents, right? Like to go out there and change the world to be a world that
you want, for yourself and for your friends and peers. So that's my biggest thing. And what it
means to be a pastor. Right, it means a lot more than just being religious. Right? Yeah, I think if,
if I can’t help people, right, really try and gain meeting, right, to see the divine, right, to have
their own divine experiences. Then my religiosity is meaningless.
WP 26:10
You mentioned George Floyd. And you're right, we can't talk about the pandemic without talking
about what happened. When the uprisings started, how did you process everything that was
going on?
BC 26:27
I think the uprising happened in, in um, like, levels of sequences, right, and so there were parts of
me that was like, yeah, this is gonna get worse before it gets better. But pretty much every step
along the way, I was like this, this makes sense. How do you get the attention of the people that
have the most influence? Right, or the people who seem to be desensitized to the struggle of the
marginalized and it's not just like, black identifying people. It is BIPOCs. But I think it's also
poor folk, right? And I think poor folk are across the spectrum, right? It— that's a class, is some
that I think we don't talk enough about. But I think I did a lot of internal processing. I think a lot
of what happened to George Floyd brought up my own internal oppression. So I found myself
more of a spectator than a participator. But also feel like those that were on the ground
participating, were the right ones to be on the ground participate. I am aware of what I would call
my sphere of influence. And so I stuck within my sphere of influence.
WP 28:00
Did you talk to students or people about what happened?
BC 28:06
I talked, if I was approached, I did not pursue conversations because everyone in my opinion had
their own relationship with the uprising. I think, as a university pastor, my, like, my role was to
one, be available, two, be present. But I see myself as the university pastor, which means I’m the
pastor to anybody on this campus, you, faculty, staff. Anyone. And so that means that there are
many people who had their own and had different experiences with the uprising. So remember, I
told you, there were certain students that I was meeting with weekly, all of them I was meeting
with, as it related to how they were experiencing the, the impact of the, of the uprising, whether
that’s anger and frustration, or if it was trauma. Right. And so for me, that was my priority.
Right? Where do my community, the people that I feel called to, where do they need me to be?
And so that was my priority. Did I go to rallies? Yes. Right. Did I show up when they asked for
all clergy to be there? Yes. Did I go to certain things? Yes. Did I go as Augsburg University
pastor? Probably not. But did I go as clergy, did I go as somebody that's called and ordained?
Yes. But I also went as a black woman. Right? Because these tragedies happen in my community
way too often. And it's not by accident, in my opinion, that the uprising started in Minneapolis.
It’s really weird, but I also feel like it was a perfect storm, right? It was a lot of people not
leaving home. Right? And then you get you 21st century leaders who, who were in a position to
rise up.
WP 30:11
Have you seen the George— have you been to the George Floyd Memorial square?
BC 30:18
Mhm.
WP 30:19
Could you tell me what— what, could you just tell me what it was like when you first went?
BC 30:24
So I think my first time going. I can't remember if it was when George Floyd's brother and
nephew and son were coming, but I know I was there. And there was mass chaos, because it was
really a lot of people, and there was a lot of media because his family was there. But in many
ways, it was very emotional. Although I feel like my first time might have been when they
invite— they asked clergy to come and march. But when I went as a clergy, I think I did just
what they asked us to do, you come, you're— you come, you go, you rally. But it got to a place
where I was like, okay, but there was a limited time for me. And I think it might have been where
it fit in my schedule. But I do remember when I came there when George Floyd's brother, and
nephew, and I think it was his son was there. And I spent a lot more time. But I spend time just
being there and trying to connect with the spirit of space. But I, if you check and see when we
returned back, so that would have been fall of 2020. We, uh, pre-recorded our Advent Vespers
and a portion of the recording I recorded at George Floyd square.
WP 32:04
What prompted you to make that decision?
BC 32:06
It was a decision both pastor Justin and I made based on what the theme was. And because we,
we didn't want um, we didn't want our, we didn't want the world to forget. But we don't want our
community, the Augsburg community, to forget. And because the part that I recorded, it was
contextual. It was important, I believe for both of us as leadership, planners of the video, or of
Vespers that, that piece of that Gospel be read at the sight of George Floyd.
WP 32:52
Could you tell me what the piece was?
BC 32:55
I can't look at, I would have to look it up. And I don't know if I have it in front of me, let me see.
Sometimes I'll have the— See, sometimes I'll have the program from, that's not it. So the, the
theme for Vespers, 20, December 2020, would have been ‘Come now breath of God’, and so the
artwork, it was around, one, George Floyd calling his mother, right George Floyd saying I can't
breathe. And Advent is around the preparing, the preparation of Jesus coming. Right? So there
was this kind of emotion around when George Floyd called his mother, he said ‘Mama Mama’,
and how instinctively any mother would have responded. And so with Vespers. Right, the mother
of all mothers is a mother of Jesus. And so to read this piece, and um, and it just felt right to read
that piece at the square.
WP 34:20
Sorry.
BC 34:21
I'm sorry. Do you, do you want to pause, get some tissue?
WP 34:27
No, I’ll be okay. I get very emotional sometimes. So the fact that I'm going to relate this back to
the pandemic a little bit, the fact that COVID caused you to have to start these live streams sort
of created a space that allowed you to make this decision. Would you say that, that um. Words,
the the impact of of the livestream being at the memorial Do you think that is more impactful or
was more impactful than being in person?
BC 35:05
Impact can be positive and negative. Let's just say it was both. And so, so here's where I'll be
candid. And this could get me in trouble. Right. But I have to assume the risk. So as a black
woman, that’s called, right, to serve in ministry. There are times where the prophetic has to be
prophetic. And even in the scriptures, and in biblical scripture, there are times where the prophet,
right, they want to kill him. Right. But it doesn't diminish the prophecy. And so prophetically,
right? We said what we said, right? And our hearts did not convict us that we were wrong. And
most of those that that witness that video, were affirming. Now, there were some who are of a
certain mindset. Who didn't appreciate the mention of George Floyd. Well, I would say that, that,
that really. That's more about them. And their inability to see Geor—, the spirit of George Floyd,
his humanity, right? No, no death, like that is justified. Not when there are witnesses saying
you're doing too much. And so there were, there were a couple, right. But when that
communication made its way here, passing Justin, a white male privilege, my, my coworker, my
colleague, but the director of Campus Ministry, when we saw the area of where this mail came
from, it was obvious that it would probably be a rural predominantly white, if not all white. And
so for me, I was like, Well, I'm not responding to a white man. Right. And Pastor Justin said, I
will. Alright, so yeah, which I appreciate I know, it's probably better that he responded than right.
And that's for the university.
WP 37:38
Did did uh, okay, sorry, sorry. Was that emotional? Or was that moment? That sort of response
that you got? How did that—
BC 37:56
It didn’t surprise me. So I know that there are people out there who have isms. Some, some of
them embrace it, they willingly right, are racists, are victims of their own ignorance, in my
opinion, I know they're out there. But I know as, as, as, as someone who has lived a reasonably
long life, I also know how to pick my battles. And spiritually, I believe that the Spirit of God will
rebuild me, what’s my battle, and what’s his. But it still disappointed me because this was
someone who was an extended member of the Augsburg community, which tells me that even
amongst us, right, there's this hate or bigotry or at the very minimum, right, this white body
supremacy that’s amongst us.
WP 39:11
Uh.
BC 39:11
It—
WP 39:13
Oh, oop, sorry.
BC 39:13
No, no, no. Go.
WP 39:15
Do you think the pandemic made that more obvious?
BC 39:21
Absolutely.
WP 39:23
Yeah? Can you—
BC 39:23
In some ways. Right? But I would, I would also say, the 45th President of the United States
contributed to this Well, he did not create it. Right. He was not the originator of it, but he
definitely released it. He manifested, he embodied it, and the way he embodied it, he gave others
permission to also embody it. But I do think that the pand— pandemic was a perfect storm.
Right? Um, that perfect storm produced the uprising, right. And within the uprising, there were
people that were watching full of hate, and they were trying to figure out where to put the hate
and the blame. And so those two things manifested itself. Right. And the pandemic and as we
were moving towards endemic
WP 40:22
We've, we've sort of passed the, well we have passed the sort of self isolation portion of the
pandemic. How has, how has that shaped people's relationships on campus, if you've noticed, or
how has it shaped your relationship on campus, with campus?
BC 40:42
I think once we came back, and as we move to a safer time of being together being with people, I
think it has caused me to be more intentional about building relationships on campus, engaging
people where they are. I, I don't think I isolate. But I'm an introvert. So at the end of the day,
right, I'm really fine with being with myself. But I do find myself being intentional around
engaging more staff than faculty because faculty have their own group or wha— or their own
community, but just spending time with people right, just checking on ‘em, right? Just be like,
Hey, how you doing? You know, drop a meeting on my calendar, I just want to see how you
doing. So when I talked about the machine, one of the things that I felt happened, even within a
pandemic, and I think it's true now is that people don't really engage conflict. Right? They talk
about the mass exodus, right? It's really easy now to have a conflict at work and as, as opposed to
sitting and working it out. You just upgrade your resume, you just move on, right? And, and my
desire is that that, that if, if I have any opportunity to participate in eliminating that, or at least
delaying it. That's a goal, right to meet with people's, especially if I hear any, just a grunt of
dissatisfaction, I just want to meet with you, and encourage you to sit with the conflict, or the
discomfort, and, and to put the importance of the client, which is the student, right, just think
about the student. And yeah.
WP 42:56
Have you noticed this, the mass exodus, have you noticed that on campus at all?
BC 43:02
Not so much the mass exodus, I mean, just be I think at the beginning of the pandemic there was,
there were some, there were people that had to leave. But when I talk about the mass exodus, I'm
talking about, like, a universal, right, like, I know people who have really, really good jobs, but
the pandemic, it did something in them. And I don't know if it's good or bad. I just know that my
personal concern is around how we deal with conflict. And I just think that those times where we
were working remotely, spending a lot of time working off site, that I think there, there is, it's, it's
a skill that you have to relearn how to sit with tension. Yeah.
WP 44:10
How have you sort of implemented the maintaining, like satisfaction and stuff in your daily life,
or just on campus?
BC 44:19
Well, I'm fortunate like my colleagues, my, my department, my team, like we work really well
together, like we function really, I think we function really well. We're a high functioning team.
We know each other, we trust each other. And I think a real benefit is that we laugh together. And
we spend time knowing each other as we address the work that we get to do. I think, I’m, there
are areas on campus that I feel like bring me joy, and so I, to the best of my ability I position
myself in those areas. I think this, this year, I've done it more than any other and I'm really
enjoying it like I have actually made more sporting events than I have, in all the time that I've
been in proximity of this campus. And it does give me joy. I like sports. But I think I've
restructured how I spend my time whether that’s my, my working time, and my free time.
WP 45:36
What was your first day back on campus like?
BC 45:39
Well, no, I was. I was not off campus, as as long. So I think when we went to shelter in place,
which would have been March, and I think, by that August, I think everyone was coming back.
And so I think I came back to campus in July because my contract, I'm 11 months, so I'm off for
June. But I think once we came back on campus, we were back and I believe, all the classes were
remote in the fall, right? But I was here all during the fall. So we were what we call, was it
crucial work, was it—what's the word? Not instrumental. There's— right? Right there is at the
tip— I can't think of a word that's terrible. But there— it was... But so it's not instrumental. But
we were, I consider myself it was, it was important that I was here. I can't think of the word now.
Which is terrible, because I am recording. And I can't get a word and it will come to me—
WP 47:05
Right after the recording.
BC 47:09
But I think when we, when the campus shut down, which was March, right. So March, April,
May. June,
WP 47:21
Is it vital?
BC 47:22
It's not vital, but it's like that, right? If I can't, and I'm not going to, because I get distracted. But
in my mind, I'm not gonna be satisfied, but I'm talking to you. And I'm gonna try to think of it.
But I know that because we were part of the COVID response team. Where there were some
people on that team that were remote. But we as staff, we split it so pastor Justin, and I, we
would alternate what days we came on campus, but he has small children, school aged children.
So I took the majority of the days. So I was on campus three days, he was on two, and Janice,
our office administrator, she was also here, I think four out of the five days. I don't know that.
That answered the question. So I feel like I was probably within the first wave of faculty or staff
that came back on campus.
WP 48:33
Did you? Did you already have your office all set up and stuff and you came back?
BC 48:39
Yes, I wasn't in this office. I was in the office next to it, this was pastor Justin's office. But what
happened when we found out that we were going to be sheltering in place. We just kind of
packed up, you know, some of the crucials. I- I've always had a desktop. So I knew that I would
be using my own computer. I grabbed some books. But I could also, if I needed to I could come
on campus, although I admit I did not come on campus like those— I think it was March, April,
May, I probably didn't come just because we weren't supposed to come on campus. But I think
once the city's government started slowly opening up, then I think I started coming on campus. I
need structure. So I felt like for me, and I'm only speaking for myself. I think there were other
people who did perfectly fine working remotely. I need structure. I knew that I needed to be in
the office because it's too easy for me to be in community when I'm isolating and being in
community is that, our media, like in chat groups or some.
WP 50:06
What was it like when the campus was basically empty?
BC 50:09
Lonely. It was lonely because, eve— my office was right next, but like, this is a nice view. And
although you can't really see it now, maybe because we're still transitioning from a really ugly,
snowy winter, to spring, but I was lonely. I didn't see anybody walking. Right. And so, so he may
never listen, see this. So. So President Pribbenow I think oftentimes, will walk to campus. And
there were a lot of days where I would be here, and he walked by, and he would just wave,
sometimes he wouldn't even look, but he knew I was here. Right? And but though, for me, just
being here, when he walked by and waved, that was community, right? That's, that's, that's the
impact of not being in isolation, right to see somebody and they, there's no conversation, but
there's, there's a wave, and I see you. And so. So for me, it was good. My— the community and
neighborhood I lived in I had, I was in an apartment building. And we were a really close group
of neighbors. And so we spent time together, right? Like we had our own New Year's Eve in the
hallway kind of thing. So I had a personal community that I wasn’t, I didn't need to isolate from
cause we were like our own family. But outside of that my extended community is this campus.
And so I was ready to get back. And I love what I do.
WP 51:49
Did you notice anything— in the transition back, did you notice anything in particular that stood
out to you?
BC 51:59
I think in the transition back, it was just that there, there wasn't a lot of bodies, there wasn't a lot
of movement. I think that was the thing that stuck out the most.
WP 52:10
How about when all the students came back to campus.
BC 52:12
They're, the moments like lets say, in the fall, the first, I'll say maybe the first three weeks, right,
everybody, you could see the community, we would do… The first week, we would do a block
party out here. And so we did, we had to do the COVID restrictions where everything was pre
packaged, and we had to keep people at a social distance. But we were out there together. Right.
And that was really fun. And I think that lasted about three weeks. And then the numbers started
going up. And so then it became where I was just watching this and watching and watching for
people and like, feel like daily, I started seeing fewer and fewer people walking. But I think also
I have more than enough. Not more than enough, but they're at that time, if I'm not seeing people
that meant the numbers were, were crea— increasing and then then my engagement shifts to
checking in on students.
WP 53:25
Overall, just now, have you do you think the pandemic has made people more or less social?
BC 53:36
I think it's in pockets. I think. I think we are still social beings. Right. I think we were created to
be in relationships. I think that I think people who have social anxiety, I think the pandemic
heightened that, right. But I think that even in that, there's something about human contact.
Right. I think it's a matter of figuring out how to relieve or lessen the anxiety. Right? And being
present. Right and, and having really low and realistic expectations. I think others we’ll call them
the super extroverts. Yeah, I think they are glad to be back. Right. And I think they love their
person. I will say that I think the university has been really intentional about creating
programming around building community. Right. So I think if you want to be in community, if
you want to find places and ways to gather, I think the university is offering them. I think you,
and you as the individual you, I think you just have to make up your mind, you know, to give it a
try. But I do acknowledge that students have to allow themselves, right, give themselves
permission to engage at a, at a level that they're comfortable with.
WP 55:13
Just sort of similar to that question. Do you think it's, it's brought more people to the ministry?
Do you think people are more spiritual than they were pre-pandemic?
BC 55:26
I think people are more curious. Right? I think everybody's spiritual, right? I think we are all
spiritual beings having a human experience. It’s where you experience spiri— or spiritual—
spirituality, I think is the mystery. I think that we have a large Muslim population, right, as you
can see that they are really focusing in on their commitment and their practices. I think we have a
really small huddly of the Jewish population, but you can see that they're really focusing in on
their practices. I think, as as far as those that might identify as Christian, I think, I think there are
various aspects of how they're practicing Christianity. But I do think that more people are living
and responding out of their faith. Then before the pandemic.
WP 56:35
Is there is there anything— what is the wording for this? Was there anything I missed or anything
you thought that I would ask you?
[Pause]
BC 56:58
No, no, I think, I think I didn't know what to expect. So that way, there's no disappointment. And,
and that also allowed me not to be anxious around the interview. So no, I, I, I think I think I
experienced your questions. I was curious. So no, I don't think so. You asked really good
questions. Yeah, no, I think I think you did.
WP 57:33
Thank you for doing this.
BC 57:36
Oh, no, you're welcome. Thank you.
WP 57:37
I really appreciate it. Just gonna stop the recording.
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B= Bethany Harvey (interviewer)
A= Azucena Esparza Hernandez (narrator)
B: Hello and welcome to the Augsburg University covid-19 pandemic oral history project
for Professor Michael Lansing’s History 300 public history class. Today I am
interviewing a friend of mine who is also a fellow Aug... Show more
B= Bethany Harvey (interviewer)
A= Azucena Esparza Hernandez (narrator)
B: Hello and welcome to the Augsburg University covid-19 pandemic oral history project
for Professor Michael Lansing’s History 300 public history class. Today I am
interviewing a friend of mine who is also a fellow Augsburg student. My interviewee has
experienced Augsburg classes and campus life during the trenches of the pandemic, the
beginning of the pandemic.
It is currently 8:38 on April 3rd of 2023 in Minneapolis Minnesota.
B: Alrighty can you state your full name and your pronoun
A: Yes, I go by Azucena Esparza Hernandez and I use they/she pronoun
B: And what is you year and your majo
A: I’m a third year majoring in studio art and art educatio
B: And when was your rst year living on campus
A: My rst year was in 2020. (Fall 2020).
B: How did covid affect your living situation, like on campus
A: There were de nitely a lot of restrictions relating to living on campus so it was hard to
kind of get to places just with knowing the restrictions of leaving your room sometimes
felt like a chore because you kind of had to be prepared for leaving. You had to be
prepared to be outside and cautious of the environment so going to the dining hall and
making sure you had your mask on and checking when the bathrooms were open while
they were being sanitized as well as the restrictions for campus events making sure to
check in and I thought things were sanitized and wearing your name with social life and
meeting new people was hard also when everything was online and events were. so yeah
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B: So you found that kind of challenging
A: I found that challenging as well but I think there were some positive aspects to it as
well because I was able to choose what I wanted to attend to and what I didn't and when I
did have that motivation to get outside there were things for me to do.
B: So our rst year were we were obviously very isolated and our dorms and I was
wondering if you could talk about how you went about making friends and how you went
about doing that, like what tools did you use and what resources did you take advantage
of, like campus events or social media and such and if like you had a roommate and what
and how you got the roommate
A: Another thing that was hard for my rst year living on campus was that I really have
to nd my own way to make friends on my own I found my rst roommate through the
Facebook group and then I had to reach out on my own and follow people on social
media from just the zoom display names and nd my own way to like make my own
friendships whereas if we had been in person I would kind of be forced to see the same
people all three times a week and then I'd have to talk to them in person and do that so it
was hard but I learned new skills having to make and build friendships.
B: So you mentioned you had a roommate, did you nd any challenges with having a
roommate with the online courses because obviously you both had to do like Zoom
courses in your dorm in such close quarters, can you just explain some of those
challenges
A: Honestly I think most of the time our schedules were pretty different from each other
so they didn't overlap but I do remember we would have meetings sometimes that would
overlap and I remember my roommate once had a meeting with her advisor for classes
and I just sort of had to put my headphones on which feel a little silly but it was kind of
what we had to do and something else that was kind of fun was that during our oor
meetings for our dorm we would get to join them together on Zoom which was like on
the same screen.
B: And can you describe like your extracurricular activities that you did during the
pandemic
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A: So my rst year I joined student government and I actually ran for a rst-year class
president and won so that's what I did my rst year and it's funny thinking about it now
because the only really motivation that I had to go for that was because everything was
online and over zoom and I knew I would be able to get to the meetings because it was
just opening up my laptop which is different than now where I don't think I would have
the time or energy to do that because I know I'd have to get up and get to the bus and go
go to campus and go to the meetings which I think that affected my like motivation to be
in different groups but I've been a part of the Echo for all of my time at Augsburg which
is really interesting to me to see how it's changed. Kind of the same thing I joined
because I know I'd be able to get to the meetings and also I was just interested in being a
part of something else my rst year and I was the opinions editor for a semester until we
went back in person and I decided that I would be more t for something more visual so I
also applied for the layout editor job I just found myself enjoying that a lot more and
being able to go into the of ce and physically work on the paper rather than emailing
people back and forth, so that has been a big change too
B: So you say like the beginning of the pandemic kind of open you up to ease into bigger
groups like echo and day student government
A: Yeah I would say so.
B: How did covid effect the classes you were taking that rst year
A: During my rst year I was a political science major and I wasn't entirely sure what I
wanted to do but taking those classes online and seeing how different are rather how
much professors didn't change their material to be updated to teach over Zoom made me
realize that that wasn't really what I wanted to do and how there are so many different
teaching methods to be more helpful for zoom.
B: Did you nd anything challenging with the zoom classes at all
A: Not having a lot of interest in classes was a challenge but also something I added to it
that was Professor is kind of just going through slides and not really changing up their
material for that and because of that again not having the motivation to log into Zoom or
keep my camera on to participate in class.
B: Do you feel as though you got us suf cient education through these online classes
A: I think so although it was boring I think it was kind of the only thing I had to do
during covid so it was good to dedicate myself to it.
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B: So during our sophomore year we had a in person classes but the masks were still
mandated so can you describe how like the mask mandate affected your classes /
education at Augsburg
A: I don't think that it affected my education too much but it was really nice to know that
everyone was protected and we were all following it and we're all able to keep healthy
and keep her community health
B: How were your classes set up differently to accommodate for the mask mandate
A: sometimes there would be more space between students other times not so much it
really depended on the class all right and do your current learning environments differ
from one nice room and aided do you think I think so there's a lot more activities now I
feel like in my classes which has been really fun where I was before professors were kind
of have to give a disclaimer being like we can't really do this activity because we can't we
have to maintain that space between us but now that has kind of wind it down do you
think it's easier to like enjoy your classes without the mess and like make friends and be
social and stuff. I think so being able to see people's faces and expressions and hear them
a little bit clearer but I think when we had to wear masks we all kind of knew the reason
why so.
B: Can you explain the transition from zoom classes to in-person classes with masks and
then in-person classes with no masks, when the mask mandate was lifted back like after
spring break last year, and then if there's any difference between your the classes when
after the Mandate was lifted to your current classes right now
A: I think one of the biggest transitions was from Zoom classes to in-person classes with
mask because being in person with everyone you could kind of realize how big your class
was and like all of the people that were really in your class and that was a really positive
transition for me I think being able to see everyone physically. It wasn't so much of a very
dif cult transition to go from a classes with mask to in person with it was positive
transition because I feel like being able to see people's faces in their expressions and
getting to talk to people a little bit more from my classes was exciting and new and then
from then to now wasn't so much of a big transition I feel like everyone's sort of get more
used to being in classes and going back to quote-unquote normal.
B: And can you describe any major changes from pre-pandemic to post pandemic? I
guess we started at Augsburg like fall of 2020 so that's not really pre-pandemic, but I
guess if you could describe if you notice anything like different from then to now,
obviously there's some big big changes but like anything else you know
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A: Yeah I think one of those big changes has been Community I think everyone has been
coming together a lot more and I feel like that's one of the more obvious ones you were
talking about but also I have noticed people caring for each other a lot differently I think
especially at Augsburg when we have all these resources like a covered the share shop
there's a lot of different opportunities for people to help each other out just been really
positive and good to see.
B: Do you think Augsburg did a suf cient job at handling the pandemic
A: I think in general yes looking at other schools and how they handled it one of the big
reasons why I chose to come to Augsburg was because they were helping out a lot of
students in need during the pandemic so I got way better nancial aid at Augsburg
because of the pandemic and that obviously has changed my life course just for my
education and I think that was really positive because a lot of schools weren't really doing
that as well as having a mask mandate in like really enforcing all of the covid precautions
that we had and housing students that needed to be isolated and there were like some
smaller things needed to be dealt with regarding that housing kind of like later in the
pandemic there were some things that kind of got paid less attention to because of the
pandemic. But I think overall I think it has done a suf cient job.
B: Do you think like anything more could have been done
A: Yeah I think just like keeping that same rate of attention to covid precautions
throughout like all of the years that I went down would have been good but like I
understand the needs a kind of let go of some of them as people were getting vaccinated
and healing I guess.
B: Do you think if a pandemic or something similar would happen again do you think
Augsburg would be like prepared for it more
A: I think so I'm having that pandemic team that they had put together was smart and like
knowing what to do in those situations and I feel I would feel comfortable being at
Augsburg if that ever happens again.
B: all right and do you have any last questions for me or for the project at all
A: I don’t think I do
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B: Alright thank you so much!!
Show less
49:56
Speaker 1= Andrew Crowe
Speaker 2= David Crowe
Speaker 1
0:00
The following interview was conducted with David Crowe on behalf of Augsburg University for
the Augsburg during COVID oral history project took place on the second of April 2023 in
Eagan, Minnesota and will be stored in th... Show more
49:56
Speaker 1= Andrew Crowe
Speaker 2= David Crowe
Speaker 1
0:00
The following interview was conducted with David Crowe on behalf of Augsburg University for
the Augsburg during COVID oral history project took place on the second of April 2023 in
Eagan, Minnesota and will be stored in the Augsburg archives. The interviewer is Andrew
Crowe. So David, could you tell me a little bit about your background and education before you
got to Augsburg?
Speaker 2
0:23
I got my Bachelor of Arts degree in biochemistry at Gustavus Adolphus College in St. Peter,
Minnesota, in 1995. I moved from there to the University of Minnesota where I got my PhD in
neuroscience in 2001. Between 2001 and 2008, I did a combination of researching, research
and teaching at various times and various combinations over those years and then I was hired
by Augsburg College, which was what it was called at the time in 2008, into the biology
department.
Speaker 1
1:05
What has your experience been at Augsburg since you joined?
Speaker 2
1:11
I've been in the biology department since 2008. I primary primarily teach upper level biology
courses, neurobiology and physiology every year with a variety of other courses, intermixed
those courses and their lab components. Introductory bio honors, science, anatomy and
physiology in both types of introductory bio, special topics. So that's been my teaching, I
continue to do similar research to what I did. As a graduate student and as a postdoctoral fellow.
I still collaborate with Dr. Matt Chafee at the University of Minnesota on our research. So I
continue to be involved in research over the last three years. I've been the chair of the biology
department.
Speaker 1
2:05
Would you say you enjoy working in Augsburg?
Speaker 2
2:08
Yes, Augsburg is a great place to work. Great. I work with a great group of people in the biology
department. We have great students. It has been generally a pleasure. Yes.
Speaker 1
2:21
What made you want to be a professor.
Speaker 2
2:26
In college, I didn't really know what I wanted to do. I enjoyed science, I was a chemistry tutor.
And I kind of learned that I was good at helping students learn things I enjoyed teaching. So in
graduate school, and after graduate school, I took the opportunity to get teaching experience to
see if that would be something that I would want to do full time and it really clicked with me, I
enjoyed it a lot. And so I made it a goal of mine to teach at a place like Augsburg
Speaker 1
2:59
like to take us to early 2020. As the news of COVID-19 was spreading throughout the world.
Were you following the news that early?
Speaker 2
3:13
I was following it fairly closely. It seemed like something that had the potential to be very
serious. And what I did personally was find a bunch of scientists, experts in the field who were
speaking on social media, in particular on Twitter. And I started following a large number of what
I would consider some trustworthy experts. And from them, who were keeping track of
something that was inherently confusing and difficult to assess. I could at least keep up with
what the experts in the field were thinking at the time.
Speaker 1
3:59
So given that you were aware of the potential that this virus had to throw the world off course,
were you developing a plan for your classes, even before the school was officially shut down?
Speaker 2
4:11
The biology department I think was doing what I was we were following the situation fairly
closely. So I think we were thinking about it, maybe maybe before some other other people
were. But we really didn't even start thinking about it seriously until maybe a few weeks before
the classes did end up going online a few weeks before spring break probably late February, we
were starting to discuss contingency plans. Starting to discuss it at first, you know, with our more
vulnerable faculty members or our older faculty members be forced to come in. The first options
weren't just going online altogether, but maybe having some reduced presence on campus. So
we had a lot of different discussions about the potential things that we could end up doing,
generally focused initially on on the safety of the most vulnerable. But as the as the pandemic
pandemic seemed to be worse and worse, and I think as news out of New York started to show,
you know, hospitals being overwhelmed, I think it became clear that more than just keeping our
older faculty away was going to going to be necessary. Yeah, we were talking about it. Weeks, a
few weeks before, it was actually shut down. And we were keeping track of what other schools
were doing, as well.
Speaker 1
5:48
Okay. You said the older faculty members were more at risk? Was this? What was sort of the
feeling around campus? Were people taking it seriously, did they think it was going to be a big
thing, were the students not worried, were the people who were more at risk worried? Did you
have to convince people to be worried?
Speaker 2
6:11
Definitely, the older faculty members were the most paying the most attention to a generally, and
were the most worried as particularly if they had other kinds of health issues that make them
even more vulnerable. So not just within the biology department, but across campus, we did
hear from older faculty members that they were worried about it. Because I think certainly by the
late February, it was clear that this was a disease that affected people who are older, a lot more
than college student aged people. I remember at the time in my classes, the students didn't
seem to be concerned about it at all, were even a little bit mystified why why we would go online
or why classes might be canceled, or why even some faculty members would would not want to
come in. So I do think there was a in early March amongst the student population. I sense that
this was probably no big deal. I remember, there was a very famous graph shown on social
media from scientists became quite well known in terms of flattening the curve, the idea that if
cases peak really, really rapidly, they're going to overwhelm the, the countries or regions
capacity to help those people in hospitals. And we were seeing that in Italy. We saw that in New
York City, right, even in some places here in this country where the disease occurred so quickly.
As right. I was able to remind my students how exponential growth works. But yeah, the disease
take takes over so quickly that it can can overwhelm the capacity to treat people. And so I was
able to sort of show the students this idea of flattening the curve, the idea that perhaps the
same number of people will get it. But if there's a way to keep everybody from getting it all at
once, we can save many, many more lives that way. And so I used it as an opportunity to teach
students about various biological topics, in addition to actually explaining to them what the
nature of the threat was.
Speaker 1
8:39
Do you think that Augsburg took the threat of COVID as seriously as it should have in the
beginning? Do you think they move towards moving online classes at the right pace? What did
you think about the process to moving to fully online?
Speaker 2
8:57
I know, I remember that we were probably one of the last colleges to make that decision. I know,
faculty in the biology department had been paying attention to what other schools around the
country were doing. And we're a little dismayed that we weren't going online or suspending
classes for a week as quickly as some other places. On the other hand, I think the the disease
was peaking more in the northeast of the country. So cases hadn't started to go up here in
Minnesota by that time. But yeah, there was there were certainly people who thought we were
going too slow, if I remember right. We were or the administration was was listening very closely
to Minnesota State Health Department and kind of taking their cues from from that organization.
In addition to having the I think they had a COVID task force So I believe the, the head of
Augsburg physician assistant program, who is an expert in I think communicable diseases into
our public health was part of that decision making group as well. So I personally thought they
were being reasonable, but I do know that there were others that thought they were they could
have been a little bit more proactive.
Speaker 1
10:23
On March 16, Augsburg University announced that it would be moving to fully online classes
due to rising cases in the US and Minnesota. What were those last few weeks of the semester,
like when everything went online?
Speaker 2
10:40
So we, in the biology department, had been making plans for this. Even if it was just for a couple
of weeks, we had spring break, and I believe an extra week after spring break just off to help us
make that transition. One of the big things with the Biology Department, well for teaching was
how we how were we going to continue our labs? You know, these are sort of inherently hands
on experiences and and we had a lot of discussions about what we would do. For those, there
were there were some thoughts that maybe we would have, you know, some small number of
students come in, keep them distanced and still try to do some on or in person, lab work. I think
we ultimately decided against that, given what, what we learned over the next couple of weeks
about the nature of the disease and things. So we were throwing ideas around, I think,
ultimately, what we ended up doing was was doing a lot of biological simulations, it was, of
course, a very good opportunity to do disease transmission simulations. And so we did a lot of
that type of thing. I personally was teaching neurobiology, for which the labs are very technical.
And I was able to find some online replacements for the types of experiments we did, but
ultimately found them to be pretty lightweight and not not engaging in either intellectually or in a
technical or practical way. The other thing that biology department had to think about, and I
wasn't chair at this time, but we were all part of these discussions was we have a greenhouse
filled with living organisms and marine aquariums. Both of which need constant work, literally,
like literally every day. There's need to be maintained, those need to be plants need to be
watered. Fish needs to be fed. filters need to be changed. So we had to think about how we
were going to make sure that our facilities our living organisms, were going to survive over the
course of however long we were out.
Speaker 1
13:17
Did they have someone come in? I'm assuming and take care of those?
Speaker 2
13:20
literally. Leon Vanek our botanist, came in and made sure the plants lived and Bill Catman runs
the marine aquariums would come in every day, they would just have to make sure no one else
was around and time so that they could do it in isolation. But
Speaker 1
13:46
yeah, so you were Chair of the Academic Affairs Committee in the spring of 2020. Could you
describe a little bit about what the Academic Affairs Committee normally does, and then what it
had to do during the shutdown?
Speaker 2
14:02
So the Academic Affairs Committee is the Committee on campus that approves any changes to
the academic program. And that can be anything from a description of a course or the title
change of a course even to approving new courses to approving new majors. During that spring
we had been having and actually the entire school year, we had just wrapped up a campus wide
look at a proposed general education plan that would would change all of our liberal arts
foundations and things and, and so I the maybe the week or a week or two before the pandemic
hit, I gave a presentation at a faculty meeting giving the Academic Affairs response to the
proposal. We No voted it voted no overall on it. So that kind of thing changes the academic plan,
changes in grading systems. The other thing that we were doing in this case, fortuitously, during
that academic year, as one of the things I wanted to make happen was a committee of
technological, if not specialists, but some group on campus. To take a look strategically at how
we use technology would vary specifically, with regards to teaching courses online. Again, this
was all before the pandemic hit we, we had a sort of an ad hoc decision making structure for
accepting courses to be taught online. And I thought it would be useful to have a sort of a
broader discussion about where the college university goes, in terms of how we offer things
online, as it was, we could have probably just accepted piecemeal courses to be taught online,
then all of a sudden, you know, when Augsburg student could potentially get an entire major
online, right without ever visiting campus. And so I thought it was important that we had sort of a
more strategic discussion about where we were going with that. It turned out that that group of
people that we had gotten together on with us now the technical TEL area, it's all I remember
technology and technology enhanced learning committee, maybe I should probably know the
name of that those people became a huge boon to the campus because they could get together
as a group and start helping the campus together, prepare for online learning. And so it was
nice to have them all together at the same time. So that was kind of fortuitous that they were
already meeting and talking about technology.
Speaker 1
17:03
What specific challenges did you face on that committee? After it went online?
Speaker 2
17:11
We've almost entirely had to drop our normal slate of proposals to begin dealing with changes to
the academic proposal, the academic program necessitated by the pandemic, one of the first
things that we did was see proposals from various places on campus. Student Success Office
run by Katie Bishop, putting in proposals that we're going to help students through what was
going to obviously be a stressful time. And so one of the first things that we did was, I believe,
pass a proposal that allowed students to opt to take a course pass fail, and not have it count
towards the limit of of Pass Fail courses, the, you're allowed to typically have, I believe, we also
let them choose whether they would get pass fail at the end of the semester, once they saw
their grade. So some very specific proposals came in very early, trying to cope with the fact that
that, right, this was going to be difficult for everybody. We also heard from Student Government,
and so the student government was a strong voice for the students. And it really impressed on
us how stressful this was for the students. Once we were in our zoom classes, it was it was hard
to interface with the students and sort of in a personal way, right. And it was much, much harder
to get their feedback. So it was really, really useful to have student government come to AC and
explained that students were really stressed out about it. They have some very specific
proposals for how they thought classes should be should be graded. The Academic Affairs
Committee discussed those specific proposals, we sent them on to the Faculty Senate, in our
group that would be looking at something like that. And we took them very seriously. And
ultimately, what we did is we came up with a number of policies that we thought would be fair,
but also make sure that we were still doing our job educating students, we need to make sure
that we are still maintaining our accreditation. Giving every student today is not something that
the accreditors would generally see as fulfilling our educational mission. We looked at what
other students other schools were doing, and we tried to just just do what we thought was was
best in terms of the academic mission of the college but also understanding that this was an
unprecedented moment for both faculty and students. In addition to some of the formal policy
changes that we signed off on, we also wanted to I think this was one of the main things in
response to the student concerns is that we wanted to let the faculty across campus know, what
the students were thinking without having them write, interact. So we were sort of a conduit for
the students concerns. And so we put out a statement that essentially said, you know, this is
new territory for us, all students are, you know, never signed up for online courses, you know,
they never signed up for any of this, a lot of them are going to be in really challenging home
situations, dealing with financial stresses and potentially right COVID At home. And so we sort
of strongly recommended that, that faculty deal with students in a way that was ultimately, you
know, compassionate. That was, that was the sort of thing we wanted to stress, we had some
specific recommendations about extending deadlines and, and other other things grading on
curves. If you don't normally do that. You We can't tell faculty what to do. That's, you know, a
strong pillar of, of an academic institution is academic freedom, right? We are given the
freedom, and there's responsibility to treat the teach our classes as we think is best. And so
anytime that that you want to get all the faculty to do something together, it can be difficult. And
so knowing that, like not every faculty member will be on board with everything, we felt like we
excuse me, we felt like a strong plea to the faculty that we we put on the website, and it was
sent out sort of daily in the Augsburg mail that goes out every day, we sent that out a number of
times, just a request that faculty treat students with compassion. And we all treat each other
with compassion as well. And understand that this is difficult for everybody. So I think I think
ultimately, I think ultimately, that is actually what happened.
Speaker 1
22:33
What plans were made in the summer of 2020. Regarding the upcoming school year, did they
ever consider a hybrid model? A hybrid model, like the ones that high schools in the state were
using? Or were they set from the beginning on fully online?
Speaker 2
22:50
No, there was a lot of discussion. In that summer, about what the school was going to do, I
remember filling out a survey that asked about what I, you know, got my opinion on it. I
remember being mildly offended when it seemed like it was worded as if I were not fulfilling my
duty if I wasn't coming in and teaching classes online. And I know, again, some of our older
faculty members were not entirely pleased by the the implied suggestion that if they weren't
doing coming in the they were letting everybody down. So I remember early on in the in the
summer, there was a lot of uncertainty. But I believe at some point in time, maybe mid June, I
don't remember remember the timeline. But at some point in time, there was a realization that
the fall for sure was going to be online. And that probably spring is as well. And so throughout
the entire summer, from the moment I became chair, on May 1, we as a biology department
would have regular meetings, essentially discussing what we were going to do with both our
curriculum. We have a lot of lab classes and we have a lot of things we want our students to
learn before they move on. But also how we were going to approach our individual courses you
know, in the fall, sorry, in the spring I don't believe many of us were familiar with or had the the
option to jump on on Zoom and use them for our classes. So in general, we all move to a sort of
asynchronous online format in the in the for the last few weeks of spring. But we started
becoming more familiar with Zoom, all of our meetings, of course, were held over zoom, we all
got a lot more familiar and if not happy with it, at least used to using it and so we We felt like we
were going to be able to deliver our courses, or at least the lecture portions of our courses over
zoom. Any port in the storm, I guess, right, it's nice. We no one thought it was going to be
optimal. But we talked a lot about how to do it as best we could. And we all help each other out.
We all helped plan the introductory courses, which are kind of the most important courses for
our students coming in. We needed to decide what those students what experience they would
get as first year college students coming in. And if it were going to be online, how to give them
the best, the best learning opportunity that they could. In terms of labs, we did decide that we
were going to try to do a lot of simulations for the introductory courses. A lot of what they learn
is, can be can be simulated, but we knew that they were going to be lacking a lot of hands on
technical skills. For sophomore level classes, we had to cancel our cell biology lab, which is one
of the places where they learn a lot of techniques that they will use throughout the course of the
rest of their career at Augsburg as biology majors. So we had to make some contingency plans
for that. We knew that sophomore level genetics course could have quite a bit of online
component. There's a lot of things you can do with online genetic databases. And so we were
as a as a group planning some of our what we call our course, core courses, first year biology
courses, and then our sophomore level courses, all all bio students have to take those. So as a
group, we worked together on those. And then we just discussed amongst ourselves, you know,
the things that we were planning on doing for our own upper level courses. So we worked quite
a bit together during that summer, in preparation,
Speaker 1
27:04
you mentioned you became department chair that may Could you tell me a little bit about what
that entails?
Speaker 2
27:12
Yes, to some extent, I could never give you a complete description of all of the things that the
department chair does. The department chair essentially is the administrator for the
departments pays attention to course schedules hires adjuncts, who are part time faculty that
need to take teach classes that we don't have full time faculty to teach. The chair deals with the
budget, which was a completely up ended during the COVID years. The chair deals with any
questions that students have of the department, it could be complaints, or it could be questions
about the schedules. The chair organizes departmental meetings and works with the faculty on
things that the department was working on. Before the pandemic, the biology department had
big plans to begin working on developing a new curriculum for our first year and potentially
second year courses. That was one of the things that we had planned and that the pandemic
disrupted, we were also going to undergo what's called program review. So every so often,
every department has to undergo an external review by external reviewers. And we were
planning on doing that as well that got up to up ended by the pandemic. In biology, there's a lot
of management of the lab spaces. We have a lab manager that helps out with that as well, but
keeping track of the use of the labs as well. I'm sure there are lots of things I'm missing. I'm very,
very busy as department chair
Speaker 1
29:14
That sounds like a lot of work.
Speaker 2
29:17
Basically anything that comes up and so it's always you know, it's always something different.
Speaker 1
29:23
Yeah. You kind of touched on it a little earlier. But what were some of the difficulties in the 2020
2021 school year, the first full year of the pandemic.
Speaker 2
29:38
We can discuss that unless you wanted to discuss teaching during the
Speaker 1
29:45
Oh yeah, I mean, what were some difficulties with teaching during that year?
Speaker 2
29:49
I forgot what year was which. This is the this is the online year yeah. So as as much as we can
worked together and prepared. And as much as we continued as a biology department to work,
talk with each other about how things were going, it was still still fairly difficult. We were all doing
this for the first time. Like I said, the there were a lot of useful resources developed by the
technology committee that were available to us, we made full use of all of those. All that I
believe one of our classes in biology was taught synchronously, online. And we thought that was
important, we thought that having that the back and forth having students be present, if even if a
resume was important, so almost all of our classes were done synchronously using Zoom. I
think here, my personal recollection is probably the most the most useful be the first semester,
one of the courses I was teaching was animal physiology. I had for many years prior to the
pandemic, wanted to flip the classroom teaching technique by which students sort of learned the
basics before coming to class. And then we use the class time to have discussions and things
and, and I had tried that with getting the students to do reading before class, but I was never
really able to, I think be strict enough to enforce it, just because it's easier for the students and
easier for me not to have done it. So the pandemic, actually in the the fact that everything was
going to be on a computer, allowed me to, to actually flip the classroom. And to do that I did one
of the other strategies, which is to record a video lecture. And so my goal was to have a video
lecture pre recorded for every class period. And then we would use the class period, for
discussion for problems for q&a. Any number of different ways that we could make use of that
time? That wasn't just me. Right? lecturing, they could watch that beforehand. And then we
could use the zoom time. Better, I would have Google documents were students who had been
randomly assigned into groups could get together and write out answers on a active as a
Google slide because they could draw pictures, but they'd write out answers to study questions
or to discussion questions. And then they would go into zoom groups together and do that. And
then we often meet at the end of class together and discuss everybody's answers. So you know,
that's the, that's the dream is that they'd all get together and discuss the questions and we could
talk about it. In reality, a lot of students, you know, logged in, but probably never contributed to
discussions, I think, you know, there are a lot of discretion interactions where people are, I didn't
force anybody to have their camera on, I think, you know, that was something actually, and we
discussed in a sea that we, you know, we couldn't enforce that there are a lot of reasons to not
enforce students having their camera on even though I, I, I valued every one of my four or five
students that regularly had their, their cameras on and it was always good to have a core group
of students that and this is true of any class, but that is engaged in and can keep discussions
going and, and helping other students. And it's, it's fairly hard to, to get responses from a black
square on a screen. And so, we did the best we could and and you know, that was those were
the general class periods for assessment of the lecture lecture portion of my class. I essentially.
So I normally have weekly quizzes instead of tests and they're, you know, sheets of paper, pen
and paper. I didn't feel like I could have weekly assessments. So instead, when sort of two or
more traditional three or four tests, the tests, I know, a lot of faculty across the country, we're
making use of really, what I would consider heinous spyware, or the surveillance states kind of
have programs that would track students eye movements and force them to look at the screen.
And I didn't want any part of that. And I don't think any, anyone in our no one in our department
did, although we did have one faculty member who literally sent his his test out via the mail, in
sheets of paper to the to the students. But what I did is I made online tests, and I allowed
students free access to their notes, to my videos to the book to the vast store of knowledge that
is the internet in order to answer the questions. And so, you know, we had given that I had to
change a little bit of how I, you know, construct an assessment, typically, if they have to sort of
have everything sort of, at their fingertips without being able to look it up, I have to ask a range
of different types of questions. Ideally, in an upper level biology student, right, all my students
are able to really understand what they're learning and so that they can, they can not only
explain it, but they can use that information to make new inferences to predict what would
happen, right, I can ask what if questions, but, but if I only ask those kinds of questions in class
and a normal class, right, only the A students will, will do well, so I generally need to ask a
range of questions, sort of that, right, the students that just kind of want to memorize some
things and learn things at a surface level can at least, you know, make sure that they pass the
class. But online, we're all the information is just there at their fingertips, I was, I was able to, I
guess, have have tests that were almost entirely, you know, deeper levels of understanding.
Here's what you know, I can even say, here's what we know about, you know, this aspect of
physiology, given that, right, and these other things that you've learned, you know, what would
happen if if the animal did this or was in this environment? So I could ask more questions like
that. And so I would, I learned a lot of what to do and what not to do and ask, ask or any tests
like that. But it was definitely a change. And I didn't want to enforce any kind of surveillance
state. Observations, I figured I would just let them have access to all the information that they
wanted. So that was how the lecture part of my class went. Biological classes have labs
associated with them, it's really, really an important aspect of our students education, and we
were not able to have them in person that year. So for physiology in the fall, what I thought I
could do that would be beneficial to our students was help our students learn some basic
computer programming and data analysis. Those are two things that I do in my research. And
they are things that I teach my summer research students to do when I when I had when I
mentor students, both, I guess, both over the summer and over the school year. And the way I
set it up is I had students learning from an online a free online computer programming source.
And then I had a number of of exercises that they would do. And each lab is four hours. So I
would just sort of hold a four hour session where I would give some some lessons and basic
background in the first half an hour or so. And then the rest of the time the students would be
able to work and I would just be available via zoom. In my experience, computer programming
is quite difficult for a lot of students. And, you know, I'm kind of trying to teach them maybe a
whole semesters worth of computer programming just over the course of, of, of a lab you know,
15 weeks but but have a lab and I didn't want to make it a you know, an entire computer science
course it's labs or one credit. And none of the students of course, when they registered for
physiology in the spring, they were thought they were registering for regular physiology with
their the fun in person labs that we normally have. So knowing that students did not sign up to
do computer programming. I didn't quite make it optional, but I did understand that not every
student was going to was going to click with it. And so I was as long as they were making an
honest effort to do the work. You know, I got an A a small handful Have students really, really did
really, really well. One of the things that happens when I teach students programming is that
sometimes they learned that they really are good at and they love it, and they want to keep
doing it. And so a couple of those students became my summer research students. Another
one, use computer programming and his other research program that summer with a different
professor was now able to, to do some more advanced analysis. So it helped, I think, a number
of students and it didn't, it didn't hinder students that really didn't sign up for the next semester
with neurobiology, I could not justify an online lab, there was just I just could not think of a way
that was not a waste of everybody's time to do the kinds of things that that I thought are
valuable, I think are valuable in a neurobiology lab. So I just canceled it, was one of the few labs
that actually got canceled, but that and cell biology, we just didn't feel like we could do them
justice.
Speaker 1
41:03
So the summer after that year, Augsburg was looking into how they were going to bring people
back to campus. And there was a bit of a debate around whether or not they would be requiring
vaccines or not. And there were some rumors throughout the summer that they would not be
requiring vaccine cards. Obviously, in the end, they did but if you could tell me a little bit about
how you thought that process went, whether you thought they should require vaccine cards or
not, and just where you stood on the whole thing.
Speaker 2
41:38
Well, the entire biology department, as people who know about diseases and basic biology,
could not have been more in favor of requiring vaccines. Literally one of the most positive
benefits to humanity that had ever been ever been discovered. and the vaccine that we knew
was out for COVID had was better than I think anyone could have ever imagined it was going to
be. Some of the experts were saying that if it had a 50% success rate, that it would least be
something and it would be a benefit. And it turned out that its ability to cut down on on on the
worst aspects of the disease was 90-95%. And so it was it was extremely, extremely good news
to have that vaccine. And yeah, we were all in obvious agreement that the college would be
best off to require it. I think by that time, we all knew that college students really were not
particularly at risk from this disease, you know, there's a risk to everybody. But we were really
concerned about the most vulnerable, both on campus and off, right, this is a, you know,
communicable diseases aren't, you know, just something that a single person gets, and that's
where it stays. And so, we've thought it was really, really important that our students be
vaccinated, not just for all of our faculty members, including some that are older, others that are
immunocompromised, or both. But we also have students in that in that in those positions, but
also, you know, for students, families, for their parents or their grandparents, and honestly, you
know, for society in general. Having a high vaccination level is important. It's it's a, it's a societal
good, and the biology department felt very strongly about it. So we were worried when we heard
rumors that, you know, there would be no requirements at all. And ultimately, they came up with
a requirement that wasn't really a requirement. And it probably could have been stronger and if
it were stronger, it's probably a fact that there would be students that have parents or
grandparents now that that didn't, or that don't because of that policy. Seems likely.
Speaker 1
44:23
Well, yeah, as you said in the end, they did go with a semi requirement for the vaccines umm,
going into the 2021 22 school year. Could you give me a quick summary of that year as
everything was finally brought back in person?
Speaker 2
44:40
So we were all ready and excited to get back in person. Masks were required and is sort of
relatively annoying as they are generally people didn't have a problem with them and teaching
with one isn't optimal, you have to talk a little bit slower, a little bit more louder, and it hurts the
throat a little bit more to have to make your voice carry yet even more. But honestly, the the
masks and the the, you know, the things having to do with the keeping the pandemic from
spreading weren't the main thing I remember from that time, it is just how. how difficult it was for
students in general. After having a year of online teaching where everyone was kind of trying to
do their best, students weren't as prepared, right, they just had not been educated as well,
right? Because we were all trying something for the first time both faculty and students. And so
we ended up making as a faculty, certainly in the biology department, a lot of sort of extending a
lot of the sort of treating students with extra compassion, we ended up extending more
deadlines, we extended, you know, just we we found that just to keep the students with us, we
had to, to back off on a lot of things that we would normally do. And students still struggled. And,
you know, interestingly enough, I think we probably went too far in removing a lot of the
structure that the students actually benefit from I know, I've talked with people whose whose job
it is to help students who need accommodations, people in the class office, for example, and,
and they sort of uniformly say, yeah, you actually have to have, you can't remove all this
structure. And we thought, I think, you know, we were we were helping them by removing a lot
of the structure. But I think ultimately, it hurt. And so we learned when we move on. But it was it
was a difficult year, both for students and faculty coming back from from a year of online
teaching.
Speaker 1
47:18
And last question here, What would you say are some of the lasting effects of and you kind of
just touched on it there COVID In general, and some of the policies and ways of teaching that
had to be developed, because of COVID.
Speaker 2
47:35
I think there have been a lot of effects in terms of ways of teaching. I can now. In fact, I did this
two days ago, you turn on Zoom, for students that are sick at home, we don't want students who
are sick to come in, right. It's one of the things we have learned. And so if a student can come
into my class and hear the discussions via zoom, that's potentially a good thing I do. You know, I
made zoom an option last year, and I think too many students took it as an option. And it turned
out right that the students that mostly attended, and making air quotes for that right via zoom
didn't do as well as the students that showed up in person. So it's a balancing act that I think
we're going to have to deal with. But it gives us more flexibility. Without the new technologies
that we've we've learned, I think students are, are still showing the effects of not getting the
background education that they normally would have. The sciences tend to be very sort of
pyramid structures, where students really do have to learn things in order, we have a lot of
prerequisites, we have a lot of biology and chemistry that students need to learn before they can
start learning about other things. And, and students who missed out on the best education for
that, I think, continue to struggle a little bit. But I think in general, and this is probably society
wide. And this is just an observation. It's I'm not sure it's now certainly seems to be true. But as
of now, here in what year is it? 2023. Yep, thank you. In the spring of 2023, people in general,
and this seems to be faculty I talked to and students I talked to everyone is just very, very
burned out very tired, exhausted. And I think it's just a hangover from everything that we as
learn as as learners, as teachers as a society went through over the last couple of years. That's
just the there seems to be a general thing.
Speaker 1
49:49
Well, thank you very much for your time. You've provided some excellent insight. Yeah, thank
you.
Show less
Audio file
HIS 300 INTERVIEW.mp3
Transcript
Luke Salisbury
This is Luke Salisbury with the history 300 oral history project for Augsburg University. I am here today to
interview Ms. Rebecca Johns, Vice President of Opera�ons for Augsburg University, about her
experiences in dealing with the... Show more
Audio file
HIS 300 INTERVIEW.mp3
Transcript
Luke Salisbury
This is Luke Salisbury with the history 300 oral history project for Augsburg University. I am here today to
interview Ms. Rebecca Johns, Vice President of Opera�ons for Augsburg University, about her
experiences in dealing with the coronavirus pandemic. We are in Memorial 124 on April 4th, 2023. Track
one of Ms. Johns’ interview. So please tell me a litle bit about your background working here at the
university.
Rebecca Johns
And thanks for doing this project. It's very interes�ng and I'm really glad the students are documen�ng
this moment in history, which we all hope is only historical. I started at Augsburg in 2019. And I was head
of marke�ng. So my background is in community. I do have background in crisis communica�on, so that
was a litle bit helpful as we get into the actual event in 2019. Then I was moved into a new posi�on here
at Augsburg, which is Vice President of opera�ons. So now I in addi�on to marke�ng, had oversight and
s�ll do of public safety, facili�es and finance, all of which came into play.
Luke Salisbury
Thank you. Now tell me, what did you first think when you heard about the coronavirus on the news?
Rebecca Johns
Like the first �me I heard about it?
Luke Salisbury
When the word coronavirus or COVID-19 first appears.
Rebecca Johns
So this would have been January 2020. So I'm going to give a litle context. So I moved into my posi�on
like I just said in the summer of 2019 and we didn't have a CFO yet and in January of 2020 we no�ced a
discrepancy in our budget where I'll just cut it short. Two different spreadsheets and we calculated the
wrong number in our budget by a million and a half dollars in the financial aid area. This is what was on
my mind. I didn't know where the problem was. I just knew there was a gap-I was very worried about
this. The board was asking about it, and a person in the next door office was very worried about this
coronavirus thing. And I remember her bringing her phone out and showing me a picture of a cruise ship
that had a whole bunch of people on it. And she looked at me and said, what is a residence hall but a
cruise ship that doesn't never leaves the dock? And I looked at her and I went $1.5 million and walked
away. And she's, I remember going really right. So many of us. Right, there's SARS, there's bird flu,
there's Ebola. And in the United States, they don't come to us right because the public, the public health
people. People do all the work that they do and they stop it and it never comes, you know, deep into our
I didn't assume that's what was happening. I had no idea that that was my first encounter with that. I
recall with the didn't last long right prety soon got prety serious, yeah.
Luke Salisbury
Oh yes, for most of us it. Started off that way when you.
Rebecca Johns
Yeah, yeah.
Luke Salisbury
First hear about the. News now, when did it first become clear that Augsburg would have to do
something about the spread of the coronavirus?
Rebecca Johns
Two steps there. One was kind of subtle, so we put a task force together. We met in person, right? This is
before the shutdown. I remember being on a call with the Minnesota Department of Health and then.
Go to the mee�ng and on. This task force are people from our physician assistant. And our nursing right.
They understand some of this, so one of them. Was even an epidemiologist. And I remember hearing
from the Minnesota Department of Health. They used this phrase that made no sense to me. Back then.
It makes a lot of sense to me now, they said in a very calm voice. This has moved beyond mi�ga�on to
containment, which you know makes my heart skip a beat now, but at. The �me I'm like, what does?
That mean and. The physician assistant and the nurse looked at me and said. We no, sorry I got that
wrong. It has moved beyond containment to mi�ga�on, right. We cannot contain it. It's coming. All we
can do is manage how we respond to it, and then I said oh, what does that mean, right? So s�ll I don't
know enough yet to be scared. But that is a moment. Then literally we heard within that the governor
was going to shut things down. I think it was March 13th. We might have heard about it the day before
or two days before. So we knew we were all going home. And we didn't know how long or what that
meant.
Luke Salisbury
So you said there was a two step process. So the first step was when you put together a task force with
the MN Department of Health, and then the second part was when the governor made the
announcement.
Rebecca Johns
I mean, we didn't work right. We were working on things and looking at the informa�on, so the first step
wasn't so much the task force as understanding that it wasn't going to be contained, even though it
didn't sink in. And the sinking in moment was when the governor says everybody go home and again, I'm
the head of opera�ons. And I run communica�ons, so an e-mail must go out to everybody that says
something and that e-mail has to come for me or the president that I help. Right, right. Saying you can't
just say the governor told us. Go home over the home. Right. You have to explain some stuff so that. Was
a very. Pivotal moment from in my from in. My personal experience with this.
Luke Salisbury
Thank you for your descrip�on. Now, what can you tell me about the course of ac�on that was ul�mately
decided upon by the university? Like could you elaborate a litle bit on what the university decided to
do?
Rebecca Johns
In that moment, that first moment, not sure if I'm remembering all of it right, so I remember that in the
communica�on it said everybody, you know who can work from home do work from home and it was
very clear that there were some folks who couldn't. Like maintenance operators, if you're going to work
on the boiler, you're going to come touch the right because s�ll the all the public safety of course is going
to be here, but everyone else is going to go be home. We had I don't know what order everything
happened in. I remember ge�ng the call from the chief strategy officer, but he runs IT and it was a
phone call. So I'm all ready home. When this happens, so I can't. I don't think it was before the shut. I
don't think. It was a�er. The shutdown, maybe it was the weekend. He called me. And he said. There's a
thing called zone and we think it's going to be that everyone's going to get licenses for it and we I don't
have so many licenses with them already. Like we could right now, buy a corporate license before they
run out of IP addresses. I don't know if that all makes sense, but it costs. This much money. And
remember, I'm sure at one point. Well, $5 million already. But, but I'm far enough into understanding this
is bigger than a blip and like, buy it right? So by the �me you send the go home order, I think we had
zoom bought and everybody has a zoom account if you have a login, students included. OK. So we had
already extended spring break for a week knowing we were going to switch the classes online. Switch is
too easy of a word. It was a lot harder. I really had to work really hard to finish that year out. What I
remember about that e-mail most, though, was two things. One was sort of small and atack. We didn't
know how to not get COVID. So I was wri�ng like when you go home, you know social distancing and I
had to explain it. I had to find what social distancing was. Nobody knew what that meant and what what
to do. I think we were even. I don't know if I advocated it like we washed our groceries. I don't know if
you remember that, so I remember that like weird explana�on thing we didn't have. We didn't have
masking yet on the radar. The bigger thing was that I understood that all of these people had to figure
out. I'm just thinking about their jobs. Not even their lives, right? Kid those to school. What are all those
things parent in a nursing home like? Just to keep things going. Every single manager I would say about
the managers, you know, they're. Some of them, you know, 30 years old, they've. Been working for a.
While but you know they're not seasoned. They got to figure it out, like, how is the marke�ng team
going to work? How's it advising going to work? Every single one had to figure out how, and I knew that I
had. I could do so litle to solve the ques�ons that they had to figure out how to do to keep things going
and. This is the. A really stark moment in a career this is you, vice president of I don't care what are not
in control and this only works if all of these people do the best they can and you do and you figure out
how to support them. And it was so I thought it was so unfair to put on this to me young. People
because I'm older. Young managers shoulders to like, hey, this thing has never happened in the history of
any of our lives and you. Go figure it out. Do your best. I remember I. Was here at in the. Office and it
was kind of an icky day like it is today. I remember going walking around the quad many �mes just kind
of I think I was. I was sad. I was grieving. It was. Too much? No, it turned out to be OK, but. You know,
can we? We didn't know. We didn't know. We didn't know if we'd ever see each. Other again, right?
There was an invisible disease out there randomly killing people. Right. So it was a bit emo�onal, yeah.
Luke Salisbury
There was a scary �me. I mean for all of us, especially those of us who have vulnerable members of our
families. It was scary for us all.
Rebecca Johns
Yes, absolutely.
Luke Salisbury
Now would you mind elabora�ng a litle more on what experiences the university and yourself had
regarding things such as zoom and or online classes? Like what sort of pre-exis�ng experiences there
were.
Rebecca Johns
You know very litle with zoom. I'm I'm. I don't. I don't know. In the classroom. I did my MBA here and at
one point one of my classes, one of my instructors was traveling a lot and you know she did remote
mee�ng remote classes. She was really good at it. But it it takes a lot. So the preponderance of us didn't
have that. IT had had zoom for a while- two years before that. I remember being in a conference in
Chicago and we had to talk about the budget, and they (the IT) sent me a link and I clicked on it, and it
was so much beter than being on the audio conference. But we didn't rou�nely use it. So there wasn't
very much of that. This was all new, but not ge�ng groceries was new. Not visi�ng your family was new,
you know, so all those things were hard. But there was so much more. And there was so much more than
that.
Luke Salisbury
Thank you. So going on to our next ques�on, you said earlier that there was a planning process that was
enacted in order to decide exactly what the university would do to contend with the virus situa�on.
Could you go into a litle more detail?
Rebecca Johns
Yeah. So we cons�tuted this task force and there was somebody on the team at the �me who had at a
different university done a task force for H1N1 in 2009, and he helped set it up. You need these people,
these people. But his in his experience you have you talked and then the virus went away, right. So that
was the different, so. Once, once we shut down. I went back to my. Calendar because it felt like forever.
And I'll tell you. What we met every morning. Seven days a week. For three weeks, it felt like forever. I
was surprised. It was only three weeks. There was so much informa�on coming in that you gave this
informa�on in the morning. I don't even remember if I mean the governor. Had a daily. Thing and we had
to decide stuff. I don't know what we would have been deciding. I mean everyone, everyone went home
alone, the classes were online. We must have been we. We had to figure out things, how to make this
happen. We were s�ll doing. Our work, the budget, s�ll had to. Come in all of that. The mistake we made
and again I. Found it in. The calendar. It only took a week to figure it out and fix it, but again, it felt like
forever. The mistake that we made was there was this really great group, this task force, that had IT on it
and help people and residence life, like all of the faculty representa�on that were students were all
these people and all their smarts doing all this stuff. But it was disconnected with the leadership decision
making process. So everything we go in the morning and the task force. But then the President and the
Provost, when we said we're going to, you know, change this or do that or recommend they they went,
we had to back up and explain the because we knew a lot because we're in the flow of it. And I
remember that was working so poorly. In a in a. You create a situa�on room. The leaders are in the
room. The informa�on comes in the room. The experts come in brave and we we were missing that and I
remember looking at a communica�on from the you and it was sounded very clear. We're all making it
up right, but we're going to do this. We're in this, we're going. And it was from the president. And then.
We said we need to communica�on like that, Rebecca. And I'm looking at. I'm like that president's in the
room. I can tell she's in the room. My president isn't. We do this discussion and then So what we. Ended
up doing is. We had met in the morning with the task force and in the a�ernoon with the Provost, the
President and chief strategy shot four people. I mean, and we and it was only week gap, but it was so
hard that I almost couldn't speak about it on the phone with the President when I was trying to explain
the problem. It it, you know, we were �red. We were working prety hard. It was scary. Sorry, we got that
going and that helped a lot. I remember the �me we decided to not work on the weekend that we were
going to take the weekend off from the mee�ng. It was three weeks. And whatever the comment was,
the the the the influx of informa�on has slowed enough that we thought nothing's going to change so
much over the weekend we have. To change our decisions.
Luke Salisbury
I can imagine.
Rebecca Johns
Tell you what we were deciding, though. There's no vaccine yet, and all the students were home. You
know, maybe, maybe athle�cs, social distancing. There was no tes�ng yet. All this stuff is common. You
know? And then George Floyd's murdered. Can I talk about that for a minute? I don't know if it’s one of
your ques�ons. Luke Salisbury Go ahead. Rebecca Johns Though I'm not going to go into the history of
that, others can look that up. What happened here on campus? You know, 3 miles away from it so right
in the middle of all of this. And if you were around in the Twin Ci�es, there was a �me when what
ul�mately happened is the governor calls in the Na�onal Guard. But the reason the governor called in
the Na�onal Guard is that the Emergency services, police, fire and ambulance were so busy they couldn't
cover things. So the head of public safety here calls me and says there's no emergency service. If
somebody falls down and cut and breaks something or cuts their head and I call 911 nobody's going to
come. Nobody's coming for anything. No fire department. There's a fire, there will be no fire trucks.
There will be no ambulance. There will be no police. I can't keep this campus safe. We had about 100
people this summer living on campus. Mostly interna�onal students. OK, so we need to not have them
be here at risk, we think. And I remember we had a talk about a situa�on when we were all day long
trying to figure out what to do. And we ruled out things like bringing in armed people, and we couldn't
hire any because there weren't any because they were being hired everywhere else, and it was a bad
idea. We decided to evacuate the campus. But where to? Maybe a hotel. And he said, what if I'm moving
to the hotel and the hotel gets atacked? There's s�ll no right answer. So we decided we need to get
them out of the city, far enough away and the University of Wisconsin River Falls are just wonderful
partners. Our residents live called their residence life and yes, bring them. They didn't ask for money. OK,
we had to get a bunch of volunteers to get. In advance with a. Bunch of students. Students are the ones
who get COVID without symptoms. So you're right, because they're healthy ones. So we have that risk of
it's a pandemic. Well, once our student body hears that, they're going to Wisconsin, most of. Them didn't
want to go. Many of them, and this was an oversight on our part, and I'll tell you how we handled that
later. They want to be in their civic demonstra�ons. Some of them were afraid of Wisconsin. I don't
blame for that either. I'm from there, I can make fun of Wisconsin. The people who went had a great
�me. They were outside that pizza. Like it was like for them, a moment where there was no pandemic,
right? But I understand I. Won't stay here. So a�er we came back and the students were unhappy that,
you know, those were their two. Op�ons we we worked with student government and we've actually
talked about this at conferences because here's what you had to do. If you're going to, you're going to
engage students in a moment like that, and this is what we tried to avoid and avoiding it. Was the
mistake. You have to say we cannot keep you safe. You have to admit that to them. And we were
worried, you know, if we say that a parent's going to get mad at us or whatever. Well, if you don't. Cut
them in on the on the story. Then you can't. You can't explain your solu�on and you don't. Get their
input on the solu�on. So we we set the stage that next year and said if something like this happens again
we're. Going to come. To you, we're going to shoot straight and say this is how dangerous this is. What
we think what? Do you think big lesson? Following a pandemic, when we're all home on zoom with our
various challenges going on in our lives.
Luke Salisbury
Well, that is certainly a very powerful story. Thank you very much for going into that. Now when you first
chose to move to an online format, what challenges did you an�cipate for moving classes to an online
format?
Rebecca Johns
Well, I'm not maybe the best one to answer that because I'm not in charge of the academic program. I
have a degree that I got online in the 2000s. But I don't teach four classes. I can imagine doing one, but I
have. This was the Provost and the Deans, right? Figuring out how we're going to finish the semester.
The harder thing, so I don't think. I don't think I personally did. The Deans were on this task force and.
They held that. Maybe now I'm remembering some of the work we had to do right, like all the decisions
we had to make, that they were asking, there were ques�ons that were grading policy. Ques�ons were
all kinds of ques�ons that I might not remember because they weren't my decision. Make I mean it as a
test would sure make sure they were made and they were made with the right input. But that you know,
that's the purview of the academic program. The harder part wasn't there wasn't that first year. You
didn't say this, but wasn't that finishing that spring of 2020, it was contempla�ng the fall of 20? 20 right.
How do you know where to stay? Because not everybody understood that we were going to be doing
this. More than a couple of months, that was not that might have been those folks that tried the denial
route. One of the things that happened I don't know, those are one of the things that happened was in in
May, in March or in April, we canceled commencement. We had a a date with. The US Bank Stadium by
which we had to cancel. Otherwise we owed a. Lot of money. So we cancelled. It and the. Students were
very mad. We can't believe you cancelled it. Why don't you just postpone it? Everybody else is
postponing it. And I knew that nobody could pick a date. That would be safe. There was no informa�on
that knew how long we would be not able to have an event. That size. But it wasn't common knowledge
yet, so there's no postpone those that postponed it, postponed it, and then cancel. Pulled it. We
canceled it. We were honest and then we got when? We got you. So we said fine, fine. Call the
postponement to an undisclosed date. We ended, which ended up being. 2022 Yeah, so, so I didn't
answer your ques�on, but I I wasn't very close to the thinking about the classes. I know it was a lot of
work. I know it was exhaus�ng for the for the those who had to plan their courses and they know it was
not necessarily energizing for everybody who had to go to class. Wait for a long �me.
Luke Salisbury
Do you feel that events went “according to plan” in regards to virus con�ngency? What I mean is, do you
feel that the university’s plan went off successfully?
Rebecca Johns
To the extent that one can be successful in a pandemic. I think we were able to isolate people who were
sick, give rooms to them, get food to them (unless they could go home) so that it didn't spread. I think
we did a fair job of containing poten�al spread early on. I think we did a really good job of ge�ng the
word out and making available both tes�ng and vaccina�on to everybody that wanted it. I mean, we
relied on government resources to provide those things. But for the coordina�on of ge�ng them out to
folks, I think we did a prety good job. You know, if you would have done nothing, I think that we would
have significantly different results, but I would not call the experience one of feeling successful. It feels
like you're barely holding on at all moments.
Luke Salisbury
I see. Thank you very much for elabora�ng on that. Now, did you ever have any sort of worst case or best
case projec�ons?
Rebecca Johns
Not projec�ons. I'm good at not envisioning a thing I don't have enough data on. That's the only way I
know, but I went to the Peace Corps when I got to Africa, people said “is this what you pictured?” I'm like
“I didn't picture anything.” So then I'm open to what happened. So I don't think I would have projected
it. There were models early on; nobody talks about this now. They were ridiculous. I mean, (they were)
based on what? Right, that's being building assump�ons to some kind of math and nobody knew what to
assume. I would look at those and think “oh well, this thing shows that it falls off if we just get to June or
if we can just get to April.” I was coun�ng my months away and every �me you got to June and April they
get pushed out, right? So this curious moment, which is not what you asked me, the scariest moment
because you're doing all this stuff. And people in the hospital and we start to realize that masks are
important and especially for the healthcare providers. So it's PPE, personal protec�ve equipment and 90
fives again for hospital people and ven�lators. This is when they were pu�ng people with COVID on
ven�lators. They don't do that so much. We learn a lot more if you can. Have a ven�lator, you die. And
the federal government was. Ge�ng in the way of states, procuring those things they were. Not
suppor�ng it. So now the now the governors are bidding against each other. So we're all compe�ng with
each other all in the same country. Not only that, the federal government was interrup�ng the supply
chain. There were governors who shipped things on private planes so that the federal government
wouldn't know it was a shipment of masks because they would take them. So you're si�ng there in this
moment going, you know, we don't know how to get food. I mean, there were people doing food, but
those people were at risk, right? We don't know how to-we hope the vaccine comes if one doesn't, this
is really bad. And the federal government is stealing it from us, we're screwed as well. Nobody's helping
now, and I just I have a lot of gra�tude to the Minnesota Government and governor's office, I think they
did an excellent job. Public health and his communica�on, Governor Walz’s communica�on and their
decisions. They made them kind of quickly. They would li� things and like, say, tomorrow you have to
wear masks. So tomorrow you don't have to wear masks. I'm like, does the government know? That he
can announce something that can go into effect. You can implement that. And I don't just mean
Minnesota there. Were many many. Governors who deserve. A lot of credit for holding it together. But
that was that was the most dire �me when I thought the US government was working against us.
Luke Salisbury
Well, thank you for elabora�ng on that. Now how would you describe the overall community response
here at Augsburg? Like how would you feel the community, the faculty, and the students responded?
Rebecca Johns
There's a range of responses to the virus itself that I'll talk about first. Or maybe I should talk about the
second one. So some people are much more comfortable, you know? Let's get back. I want to go to my
athle�c prac�ce. You guys are making a big deal out of it. Not that, you know, I don't, mean. That all the
poli�cal moment. They were making fun of anybody but they were fine. And then there were people on
the other end, and everyone, everywhere in the team who's like, I'm not ge�ng a room with anybody.
Once they have to have a mask on and they have to be vaccinated once we have vaccines, right and
everywhere in. So there was no way to decide protocol and prac�ces that was going to work for
everybody. So that on one side they're pushing it. You know, we're we're in close contact for for for more
than 15 minutes and you have to quaran�ne. They make sure not to stand next to any. But they're like,
look, look. At their clocks and make sure they were only 14 minutes so they wouldn't have to quaran�ne.
Maybe I'll do the same thing, no? And we had a couple of �mes where there was one big. What we call
what you call those. Clusters like where 10 or 15 people end up ge�ng coded because a bunch of
students. Got together, played football. I mean, it was football. It wasn't even but, but. But then there
was this football party and we know that that's though that was the source. Of it, I think what everybody
did. I'm a litle disconnected from this. I think there's this place where our mission really maters to us.
Educa�ng this student body is really important to us. And whether or not people thought about that
directly, the energy that went into making this work was prety substan�al. So I don't know if I would say
people were energe�c, but they didn't give up and tried a lot of things, you know? I know different
�mes, faculty, you know, people have their videos off, maybe for good reason. We discovered new things
we should have thought of it, but we didn't. We gave out laptops for students that didn't have tech. Well,
the bigger problem was they didn't have Wi-Fi. So we have new Wi-Fi hotspots and so it's doing all this
stuff and then some of them, even if they have the Wi-Fi, there's no place. In their home. Where it's
quiet enough, they've got a big. You know, they don't have extra rooms, so, you know, zoom wasn't the
answer to them. That was just the beginning of the things they needed. So all along the way, we're like,
how do we make this work? How do we? Make this work for everybody. Do you just kept doing that
when I'm skipping in all of this and I'm aware that I'm skipping it because I didn't see it, although I
experienced it. Were the deep losses and concerns people had for their friends and family that we were
also carrying along the way and that wasn't part of the task force job, but everyone had. We were all
losing things. If nothing else, Christmas together or whatever our holidays were, right? And people were
losing people and s�ll trying to. Go to school and so. Showing up and keeping going is a way bigger
success than it sounds. When you say that. And a lot of people s�ll graduated. There was a moment you
just this just reminded me in the honest convoca�on. I can't remember what year it would have been. It
was the people gradua�ng that year with honors who? Would have done their last two. Years in COVID,
so they would have been sophomores. And kind of. Somebody said something from the podium like you
did. Really well in. You applied yourself, whatever. And in this �me you did this and it kind of dawned on
the whole world what these people had done with a lot of help, you know, back everybody. Right. And
we just started clapping and just couldn't quit clapping because it was kind of amazing. To see success in
the face of that kind of a hurdle and it and those are the honor students and not everybody did right.
You say the community, but there's a whole bunch of people who. Who couldn't keep going to school?
There's just too much headwinds in their world and their families and whatever was going on. So a lot of
people fell through the hole who might have made it if it hadn't been for the pandemic.
Luke Salisbury
That's really awful. What lessons do you think were learned from this whole situa�on?
Rebecca Johns
The one I men�oned earlier about how nothing's top down. You're not in control-that one is stuck with
me. The need to equip and support, but believe in the disparate talents of everybody. It's not a new
lesson. We all know you know communi�es and diversity and all those things. We say it was just so
palpable, but this this wasn't one person or even a task force making rules and everybody following the
rules. When when you made decisions and then people tried them and they said, you know, it doesn't
work this way, can we do it that way so that feedback loop that input, that exper�se from the people on
the ground showed up big �me? The other one, which I don't think we learned it but should have: a
pandemic should have odds. Works fine, but like generally in our society, it should have made us more
generous with each other, and I think we didn't learn that lesson. I think we as a society are more
polarized and more fearful of the other and more “I got to protect mine and if you're successful, then I
need that too, not you.” Not to be too successful. Because it means somehow means I'm not. I think we
went too far in that direc�on. And I worry about it because another pandemic and or climate change is
going to call on us to act like this again. Maybe it already is. Which means we need to solve things in
community with everyone's exper�se and I'm afraid we didn't learn that lesson well enough.
Luke Salisbury
As a community is Augsburg prepared for situa�ons of a similar nature to the coronavirus pandemic?
Rebecca Johns
Yeah, if you know if a different virus came and you know public health, said what public health that said
we got to do this. We would be able to do it again. It won't be exactly the same, but you know, we know
some things that none of us knew because we didn't live through it before. But everybody's, I don't just
mean house, but everyone's fragile. Right financially. There would be people just like I can't do it again.
I'm not. I can't teach this, I can't learn this way. I thought we'd be done. And it won't be the same, so I
don't know. I don't know if I have a good predic�on on that. Some people just pumped. It's no fun. I
don't blame them. Some people will s�ck to it. Some people will say, hey, I've seen this before because
we all have. Here's what we do and maybe, you know somebody who didn't have the lead last �me
because they were younger or whatever will say I can. Leave this one. I have energy.
Luke Salisbury
Now, earlier you men�oned coopera�on with the MN Health Department, how would you describe the
coopera�on with health officials?
Rebecca Johns
Yeah, Minnesota Department of Health is amazing, but they have a team that was focused on higher Ed.
and specifically our challenges, so you know the Center for Disease Control or Minnesota Department of
Health will come out with guidance on events or guidance on congregate living and we'd say does this
apply to a dorm? Is congregate living a dorm or not? Like what is (congregate living)? How do we know?
We've literally had the head of that group walk through our dorms with us and look at how it's set up
and get her opinion from physically looking at Urness Hall, which is different from Luther. But she's like,
oh, the apartments are fine. Do this. That that's how commited they were. And we had a, I think it was a
weekly call where they would tell us everything that they knew and provide a lot of documents which
were very deliberate, right. They didn't just write them and send them out so that they and every �me
they made a change, they understood the impact on 15 other things. And so there was food service,
there was events, there was all kinds of pieces. They were quite amazing. There was funding focused on,
you know, and I remember not that recently. So when the they that the special funding stopped and
those people had to go back to their other jobs and they s�ll doesn't go but. They're not dedicated like
they were. And maybe we don't need it, but I don't think we would have made it without the
informa�on they gave us and they end up briefing the governor that they were amazing. Thank you well.
Luke Salisbury
What would you say were the biggest challenges for the community here?
Rebecca Johns
You know, coming back. Then we come back in the fall of 2021. I remember saying this mul�ple �mes. It
was harder to figure out how to come back than it was to shut down. Nobody wanted to shut down, but
we knew that at least we'd be home, not exposed to anybody else. Right. And then you just figured out
and realized how much you hated it coming back. Now that was not everyone. People were comfortable
in their cocoons, and now you're asking me to come back and I live with my, you know, 90 year old
mother and I, you know, I have this immunocompromised child and we're one that can't get vaccinated
or what have you. And so there was a lot more mo�on around the decisions that had to be made to
return, and it was trickier and one size couldn't fit all. And then there are people who are, like, you can't
have excep�ons. You have to have the same rules for everybody. I'm not sure I agree with that. It was a
lot more emo�onally difficult to decide to talk people into doing it and then for them to actually in many
cases do those things. We were at one point, so the vaccines came out in. So I don't know what we did
the fall of 2021 It's all a blur, like when? When you first emailed me and said, you know, would you do
this interview? And I was going to go back. I did go back in my calendar. To look at kind of my schedule. I
went back. To last year I went back to 2022 and I'm like I'm not even close this start. Like that's how.
Weird �me is I know you know this, but. The people listening to this tape don't. So I don't. Know when
we did the fall change? Want the vaccines start coming out early? 2021 and by fall 2022, we're having
this conversa�on about whether we require the vaccine or not. So what does? That mean, and there
were faculty don't remember par�cularly. Maybe not only that there were faculty who were. Adamant
that we had to mandate it and if. We didn't mandate it. They weren't. Going to come back to. The
classroom, because they needed everybody vaccinated, and I wasn't certain. I s�ll not. Then a mandate
made more people get vaccinated than would have other. Guys, we have good numbers, but it wasn't
100%, it wasn't going to be 100%. There were some schools who said “if you're not vaccinated, don't
come here.” That became moot when Omnicron hit then later on in 202122 when Omnicron hit me.
Being vaccinated didn't stop me from transmi�ng it, so there's no there's no point in making somebody
else. It reduces a litle bit beter than stop it, so having people. You know, I remember the. Late summer
2021, I'm talking to some people, prety smart people and they said two of them. If you're vaccinated,
you can't get COVID and you can't transmit it. And I'm like “oh no, that's not true.” So we didn't have
everyone even understanding everything together. And then there. Then the emo�on on top of that.
And then I talked about people who want to stay home. And remember there's like “we got to get back
together.” You know, this campus needs to be vibrant and alive. And so you have both those things
happening at once. That was really hard, and you had to make judgment calls and decide stuff and tell
people to follow it, and hope you weren't wildly wrong.
Luke Salisbury
Yeah, that's certainly powerful. You say when you.
Rebecca Johns
It's exhaus�ng, is what it was. That's exhaus�ng now I think.
Luke Salisbury
Well, how do you feel that Augsburg as a community has changed, or did we already discuss this?
Rebecca Johns
I don't know if you asked me how we changed. That's hard to do because even then, even without a
pandemic, every year a group of students graduates and a new one comes in. So we have. The same we
have a culture, but the students. Create this place and as much as anybody, right? And that popula�on,
4th of it. I'm oversimplifying changes, right? So during. Who would know that turnover happened but
away from here? And by the �me we come back, some of the folks that graduated? It had never been on
campus, and so they're building their their their because they love zoom. Their Co crea�on didn't
happen right. So I keep saying it now, everybody's new and then there's the big what they called the
great resigna�on of the employee turnover, right? So some of the departments I run, nobody's been
there for more than a year. So how did we how do we print the magazine? How did we decide stories of
why does the locksmith report to DPS and not to? This is not like all of this historical stuff. It almost
doesn't mater like how should we do it now if we've got smart people, everybody's new. So we have an
event and the person running that. Events that it's the end of the school year, so every student org has
an event and that advisor has never done that event. Here at Oxford, all of them. So do I invite? The
president's leadership team, do I? Does everybody like? Well, well, how do we do this? Not how do we
put the event on the events team is good, but there was a staff apprecia�on event recently wasn't on the
calendar. I'm like going to put it on the calendar. Nobody knows to come, but everybody know we're all
just. So did we change? I think we're changing. We got to kind of find ourselves. Again, I will say that the
mission of this place didn't, in fact, it cemented more than ever. It became we know we have a lot of in
our student popula�on, folks that. You know, they don't have a lot of, they don't have extra money,
period. Right. So they're already in a scenario where the kind of major thing happens in their family and
school just got a lot harder and. And so you know that's that's that's s�ll true, but it is, it is exactly those
popula�ons that we're trying to. Make sure get a degree so that they get into leadership posi�ons so
that those families and those scenarios have people in leadership spots. They can serve that the world
that they're experiencing is represented in the kinds of products we make, services and policies and all
that. So our mission didn't go anywhere but deeper. A way of ge�ng things done. Actually, our culture is
always asking ques�ons. Anyway, so I think that serves us well. Why are we doing it this way? How do
we? Do this? Who's? In charge. Lots of ques�ons, right answers. I don't know if you've ever seen the
movie Indiana Jones. It's old. There's a point in there. He's chasing the truck. All this stuff is happening
and somebody turns him and goes. What now and. He says. I don't know. I'm making this up as I go.
That's what a lot of what? It's like that was a litle bit.
Luke Salisbury
Although that was wonderful, I appreciated the analogies so. What would you? Describe as overall
posi�ve and nega�ve changes.
Rebecca Johns
So a posi�ve change. I don't think everyone agrees with me on this. I think we were over scheduled. I
was, I'm an introvert. I work, I get worn out by people and in my job I have. I have a lot. Of things I'm
going to be going, I. Have something three nights a week now for. The rest of April. This celebra�on now
and and what's fun? It's beau�ful, I. Don't even have to interact that much. I have to sit there and enjoy
it and it wears me out. And I know before I keep saying this before the pandemic, I almost never went
home from work I had. I went to something else. I don't know what I was like. What was I doing? And
and how did I do that? I was exhausted before the pandemic. Now the pandemic made me �red
emo�onally and it was scary and all this, but I actually changed my sleep. So and you see this, this is the
part where people might disagree with me. You see this cadre of. I'll just call it people. I don't know if it
what the age is, but you know 40 and under and as they think about their careers and where to work
and how how much to go in and all this, the considera�on about loca�on and and and working there.
And I don't want to call work about. What work life balance? Because I mean using that term. I think it's
good that. We're asking that ques�on. That I'm not just iden�fied by how hard I work, how long I work
for this corpora�on. Maybe I believe in it. Maybe it's a good product, but really. It's here for shareholder.
And so I'm OK with working for places product or service I believe in and their shareholder return, but
how? Hard do I want. To work about how much of myself and my family's �me do I. Want to give up? I
think that's good that people call it selfish. It's hard as a manager, it's harder as a person who's like we
need to be together. We need everyone back the the the management hasn't figured it out. But the
United States produc�vity went up when we didn't make everyone drive to Zen building every day. Boy,
we would have never that that was an experiment that we would have never done if we hadn't been
forced to. There's a lot. Of learning le�. In how we work, and I think it's a posi�ve that it's being asked
versus. Just being assumed that you're just. Going to pay your dues and. Work really hard and. Maybe
you'll rise up and maybe you won't. Not nega�ves. I think I men�oned already, which is unfortunately it
didn't bring us together. As a na�on it cause. Just this and this is true if you study. I haven't I what I know
from people who've studied autocracies. Is that challenging �mes? Economic collapses those those are
actually moments when people tend to go more, not toward community, but more towards strong man
and autocra�c leader, because everything's such a mess. People are so frightened that if somebody
promises they'll fix everything they believe in, then they're willing to give up their freedom for that. And
that's what's happened here to for some of us who are trying to change the vo�ng laws and make it
harder for par�cipatory democracy to happen. And I worry about that.
Luke Salisbury
We'll see what changes here at Augsburg. We think will be las�ng.
Rebecca Johns
Oh, I wish you to ask me that early in advance so I could have thought. About it, there's some things. I
think the. Maybe this is just too prac�cal, but so faculty. If I teach. Tuesday, Thursday and Wednesday
a�ernoon. I don't necessarily comment on Wednesday morning, but maybe I have office hours, right?
It's not a. Nine to five job, but it's not and it never. Ends to be. Factual about it but but but the office.
Time, right? If I don't teach on Monday, I. Don't drive up from Northville if that's where I live on. And
staff, it wasn't like that he came to. The office in the morning and. You le� in the a�ernoon. And I think
that in my opinion, I don't know if I've never said this with leadership and who knows. Who would agree
with me or not? That's a litle more fluid now and we've got more. People working from home. Some
days we've got and you know you come in if you have a mee�ng. But does the mee�ng have to be in
person? Can we so we. This extends beyond Augsburg. You know, I can meet with our my bankers in
Chicago and they don't have to fly here, so it's easier to schedule and it doesn't harm the environment
and we get our work done there. Our board, there are board commitees that meet that way. So there is
a a facility with Zoom that has an advantage some�mes. If you don't always opt to it. And never get to
meet the people in person. So having ge�ng rid of those arbitrary boundaries, I don't know enough
about the classroom experience, which you know is the whole reason we're here to comment on that,
that that's a prety important one. What does this mean for teaching and learning? But I wouldn't. I
don't know enough to answer that.
Luke Salisbury
All right. Well, thank you for answering that ques�on anyway. So how would you describe Inter
community? Coopera�on here at Augsburg.
Rebecca Johns
You mean related to the pandemic or this?
Luke Salisbury
Like sort of related to how, like coopera�on between faculty and coopera�on between students, like
how well did people respond to dealing with the changes caused by the pandemic?
Rebecca Johns
Again, I'm a litle less close to what the facul�es experiences. I know a bit more about the students living
on campus than the students in on athle�c teams. You know, there was unfortunately during maybe this
is don't know how great of an example this is always two dining services. All right, so. The first days that
we had people living on campus and we were going to bring dining services back again. I don't know if
that was a. Fall 2020 or not? And we had a plan to keep. Everyone apart from each other. So we set up
this giant stanchions. You remember the s�ckers on the floor, and you know that line was going to wrap
all the way around downstairs. Down the steps and into the first level of Christensen. And we had events
was organizing all this. It's just lunch. We didn't do it right, but. We were, you know, when people going
to it was going to be boring in line and all this and we were really worried about the experience. And so
they asked for volunteers. So I came. Chief strategy officer was there people from athle�cs. They were
great volunteers, you know, to help with. The line and. Make and make sure people weren't upset or
whatever. And I remember because it was the first day that I was going to, we had we're wearing masks
by now. The first day I was going to be in a building with. Hundreds of people, we're all. Going to be
wearing masks. But I hadn't been in the building. With I didn't. I didn't go to. Grocery store and I, I and.
Again, remember, 20 year olds are healthy. And they don't. You can't tell that COVID, so I'm like, oh, and
and and we talked about it because we're afraid. And So what do you do? You go and you don't die, and
then you go again because you're fine. So that kind of coordina�on. Had it happened a lot, a really sad
story happened later that year, which was. A person in the dining. She was an employee. I don't
remember for stroke or heart atack. Anyway, she passed away in the in the dining hall. In the morning
when we're ge�ng ready. And so we couldn't serve food up there, you know, though, medical people
and all that. So the kitchen was able to use the other kitchen and make to go meals again for up down
campus. And then we set up at the botom of the stairs, you know, not not up in the dining hall, but
down at the botom. To to to for people, to. Pick up their meals and leave and so. Again, I'm at my house
and this is all being planned takes. Say, how can this? Work will be hot. I don't know how the students
know. Whatever all this. How do we tell the students without trauma�zing? It was so sad and it was
based on so many die and people who knew that person and they were there when it happened. DPS
people did CPR and it didn't work was trauma�c, trauma�c and so I came to campus to see how it was
going. And the events team was or some of them were, you know, standing there handing out the meals
and the students. I mean, I don't want to. Say they were fine, but. Maybe it was just like just one more
thing. Of course, of course. I'm picking on male, but nobody was complaining. They're like thank you for
the food. Can I? Have more granola. They they just took it and s�rred. That happened a lot. How do we
do this? OK, I got to do that. OK, now I got to get tested twice a week if I want to be in this theater
produc�on or in this play on the soccer team or whatever. How do I do that? Do I do that? The students?
The funniest thing about that thing is to line up outside across the street to get tested at people center. It
was cold out too, but that especially athletes had to get tested mul�ple �mes a week and they're all with
their bikes, right? So they they would be joking around and having fun in. Line in a pandemic and that
was heartwarming to have people s�ll. You know, enjoy each others company. People just stayed people
a lot. That that helped.
Luke Salisbury
So overall in regards to the whole pandemic situa�on here, Augsburg, if you were to sort of summarize
what happened or rather summarize what was learned, what do you think could have gone beter?
Rebecca Johns
Think about I don't know beter. I think that. Would have made it. Easier, and this is never going to
happen. Is it would be that more people would be. Comfortable with ambiguity. Because some some
people are more or less comfortable with it, right? And maybe that's a mistake. But the folks that wanted
clarity when there's no clarity to be had, it was hard for them. It was hard for the task force and people
like me making decisions and explaining. And and they were upset because it wasn't clear. And I can't
make it clear now if I give my wish and everybody's comfortable with ambiguity, maybe we would have
planned poorly. I don't know. So I don't know about beter, but in a �me of basically chaos. That's what
we're talking about. This is. There's actually a theory. It's called complexity leadership, but it's basically
leadership theory based on chaos. The the biological you know your biology major, right? The biological
and physics chaos. Quantum theory where? You have to watch what's happening because a small ac�on
can create a big ac�on later on and you don't control either of those things, and the power is in the
interac�ons among the. Nodes and the nodes. In this case are people. And so the more you lean. Into
that you're doing as best you can. Again, right. I think about folks. In a war zone. Who are doing all of this
stuff as? Best a human can. And it's s�ll a tragedy. Does that mean they could have done it beter? Which
means the the condi�ons aren't impossible. And yet, heroics happen, and the difference between our
COVID experience and those things are that moment when we first shut down and I'm standing in my
yard at 8:00 PM and it's it's it's it's March, so it's dark. And silent. So nobody on the freeway. I can
usually. Have like nobody right at that moment. I don't know if it's ever going to get beter. And I think
about the folks in the war zones where, you know, it first becomes clear that there's going to be conflict
and ours didn't end up in the worst case scenario. And there's and there's do, you know, the refugees
who they literally have to abandon the place. So I I I don't want to make the comparison that I know how
they felt at that moment and we lucked out because in retrospect we are. Beter off. I was going to say
fine, but. I'm not sure. That's true. So I don't know. Most, most of Mandela said this once in an interview
with Oprah about himself. She asked him something like. And do you have any regrets about how you
handled this and that the other? Thing and he says it sounded wrong. Whole audience gasped. He said
no. I couldn't have done anything beter. And I was like, here's me. And then and and he kind of no�ced
that his what he meant was and he explained. He says, I'm just one person. One person can't make the. I
can't be so. Thinking so much of myself that I might think that if I had done. Something the whole world
would have been beter off. You know that's that's thinking too much of yourself. So could we have done
it beter? But maybe the point just is that we did.
Luke Salisbury
Well, thank you for men�oning that. Now one thing I was going to men�on was you said earlier that you
didn't know. If I think you said things would get beter. So so you also men�oned that �melines kept
ge�ng pushed back as to when things would improve. So could you elaborate on that a bit like did you
ever have any sort of personal thoughts on when or if things might? Quote UN quote become normal.
Rebecca Johns
Yeah, yeah. I was always five or six months out in my head. So The thing is shuts down and I know that
it's. That our our biggest problem is next fall. Remember whenever I. Was yelling about. Commencement
and then I'm working on commencing. But I know right. And then when fall starts. We didn't know how
it was going to work because we had some students back, right? So I'm like, well, we'll know a lot more
in November. We're at November 2020 is when the. Football party started. We had giant spike in cases,
right, and it was really hard because we had to isolate all these people and test them and find them. And
we contact tracing. We did a lot of contact tracing. And who are you with and? And get those names and
find that person. It was just in the medical team, you know, in athle�cs work. Too exhaus�on. They
worked so hard on that. OK, so then you think. All right, well, it will be. Will be good in January, but we.
Come back in January. I'm like now we have a vaccine, but it's rolling out slowly and while figh�ng for. I
don't know if you. Remember that and I remember saying at that �me. Three years from now. But I got
my vaccine a month before you were met. Won't sound like anything. But in that �me. Oh, my God, you
got your vaccine, and I haven't goten on. The list yet? A week was a big. Deal. OK. So then we hit in the
summer or when I referred to the summer of 2021 is the �me. We all the first �me we thought COVID
was over. And my dad had passed away in February of 2021 and we couldn't have a funeral, so we had it
in the summer of 2021. So we're outdoors is nice, and I remember if you've ever had to plan a film with
funeral, you fight with your siblings because you're all of your stress. And I. I was the only one in my
family who s�ll thought there was a problem with COVID. I'm the only one plus some really old people.
Who were mastering the church service, right? Like no one ever wants to fight, nobody got killed during
that. That we know of, right? And my sister who's. A medical doctor. She's like we were planning it, of
course, in April, we were planning it and she said, well, you know, it's going. To be different. In July. And
I'm like, yeah, it's. Going to be worse and it's just it's been July just at the end of July, cases start creeping
up because Delta. Was star�ng. We didn't have a. Word for it. Yet by two weeks later. Here they they
shut the church back down, right. Built it incoming. I remember taking a box of masks over to the library
because we're going to reins�tute the mask mandate and the students working on the library see me
show up with this box, and they could tell what it was. And they're, like, incoming. They may write down.
Their reins�tu�ng it. So people thought was over with the vaccine. People thought it was over with
Delta. A lot of people thought it was going to be over, including medical specialists did not see armed
crime coming because a whole different variant. And I just kept doing the well-being. I'll do a lot more in
December, so. Then what? It's actually helped me not be so diligent. Vigilant is they don't report the
numbers anymore. So I can't tell if things are going. Up and down very well. They've been prety steady. I
I do a month, a weekly report. So they s�ll look at that. It's prety low right now, it's prety good. Right
now, do I think it's all over? It wouldn't surprise me if not, and it wouldn't surprise me if so, so I always
people say, where is this going to? Be in three. I'm like, well, we'll see in three months. So yeah, I had a
different rela�onship with the �meline than most people I was working with, which helped in making
decisions and was some�mes harder because. You had to bring along. I listened to a lot of podcasts with
epidemiologists who are way more. Pessimis�c than me?
Luke Salisbury
Well, thank you very much for men�oning all that. So we've hit the one hour mark.
Rebecca Johns
Oh, OK.
Luke Salisbury
Yeah, we're going to conclude things here. Like what sort of lessons for prosperity do you think you
would men�on about this whole situa�on?
Rebecca Johns
You know, I don't know if I thought about it exactly the way you just worded it, which is really nice, but
when when Professor Michael Lansing told me that, you know, we're doing this project and that it was
going to go. Into the archive. I was thinking, you know, somebody listening to the the narra�ons.
Decades from now, as as we've done now about, you know, this 1960s or whatever. To to hopefully hear
not the mechanics of it, but the emo�on of it right? How how, how hard things were. How you how you
gonna have to do this work while? Now, losing your father in my case. He didn't have COVID at a heart
atack, but it's s�ll met my mom. Didn't go into the hospital with. Him and it s�ll meant we. Didn't have a
funeral. And there's a million families like that or more, right. Who went to this different, different pace
of that, that there's a las�ng. Having us on all of us from that. And you know, in the future when people
read about what happened or don't like the 1918, I don't think we hear the emo�on enough. How hard
it was to. Stay in it emo�onally. And so I'm, I'm hopeful that. What did you call it, prosper. That's the just
recognize. Can hear the humanity of it. Not the horror show the scary contagion movie. Not, I mean, the
science is important. Ac�vi�es, the decisions, but the humanity of it. I hope that this projects like this
help people tap into that.
Luke Salisbury
Well, thank you very much for men�oning that. So did you have any other ques�ons or anything else
before we wrap things up?
Rebecca Johns
No, I really appreciate your ques�ons. I remembered a lot more things because of them and this whole
project, so I'm just very grateful to. Should be a par�cipant in this look.
Luke Salisbury
Well, thank you very much and I appreciate you taking the �me to go through this with me. So once
again, this is Luke Salisbury concluding my interview with Ms. Rebecca Johns, Vice President of
Opera�ons for Augsburg University, about her experiences dealing with the coronavirus Pandemic in
Memorial 124 on April 4th. 2023. Thank you again for your �me and for all of your considera�on with
this.
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